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Why can't I sign in to the App Store?

When I got Snow Leopard, I immediately tried to boot up the Mac App store to download Lion, but when I open the App Store and attempt to sign in, quite literally nothing happens. Suggestions?

iMac, Mac OS X (10.6.8)

Posted on May 12, 2012 5:26 AM

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Question marked as Best reply

Posted on May 12, 2012 5:30 AM

Hi...


If you don't see the sign in sheet > Mac App Store: Sign in sheet does not appear, or does not accept typed text


And disable any security software such as anti virus before trying to access the App Store.


Make sure your Mac meets Lion's requirements:


  • Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7, or Xeon processor
  • 2GB of memory
  • OSX v10.6.6 or later (V10.6.8 recommended)
  • 7GB of available spare


Please read before upgrading to Lion > Lion upgrade questions: Apple Support Communities

4 replies
Question marked as Best reply

May 12, 2012 5:30 AM in response to huffdogg

Hi...


If you don't see the sign in sheet > Mac App Store: Sign in sheet does not appear, or does not accept typed text


And disable any security software such as anti virus before trying to access the App Store.


Make sure your Mac meets Lion's requirements:


  • Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7, or Xeon processor
  • 2GB of memory
  • OSX v10.6.6 or later (V10.6.8 recommended)
  • 7GB of available spare


Please read before upgrading to Lion > Lion upgrade questions: Apple Support Communities

Why can't I sign in to the App Store?

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