Please help: Kernel Panic problem:

Question

Level 1

0 points

Please help: Kernel Panic problem:

Here are my stats: Mac Book Pro-Processor: 2.26 Ghz-Intelcore 2 Duo-Memory: 4 gb 1067 Mhz DDR3-System: Snow leopard 10.6.8. I am haveing Kernel Panic message prompting to shut down repeatedly now. I suspect this has got to do with my M-box (Pro Tools) but I really don´t know.

Here is the crash report:

Interval Since Last Panic Report: 9185 sec

Panics Since Last Report: 1

Anonymous UUID: ED463A7E-01B6-4718-BCF1-824AF6D77AD1

Sat May 12 11:59:45 2012

panic(cpu 1 caller 0x2abf6a): Kernel trap at 0x00000000, type 14=page fault, registers:

CR0: 0x8001003b, CR2: 0x00000000, CR3: 0x00100000, CR4: 0x00000660

EAX: 0x12e9a500, EBX: 0x12eec900, ECX: 0xf1300000, EDX: 0x13191600

CR2: 0x00000000, EBP: 0x5119bb68, ESI: 0x08ac7340, EDI: 0x0085f858

EFL: 0x00010246, EIP: 0x00000000, CS: 0x00000008, DS: 0x02010010

Error code: 0x00000010

Backtrace (CPU 1), Frame : Return Address (4 potential args on stack)

0x5119b968 : 0x21b837 (0x5dd7fc 0x5119b99c 0x223ce1 0x0)

0x5119b9b8 : 0x2abf6a (0x59e3d0 0x0 0xe 0x59e59a)

0x5119ba98 : 0x2a1a78 (0x5119bab0 0x246 0x5119bb68 0x0)

0x5119baa8 : 0x0 (0xe 0x48 0x51190070 0x230010)

0x5119bb68 : 0x6c846821 (0x12eec900 0x0 0x5119bbf8 0xd8)

0x5119bb88 : 0x50674e (0x104c2f00 0x85f858 0x1 0x0)

0x5119bba8 : 0x516872 (0x104c2f00 0x85f858 0x5119bbd8 0x506ad1)

0x5119bbd8 : 0x5169e6 (0x8ac7340 0x0 0x1 0x0)

0x5119bbf8 : 0x50674e (0x8ac7340 0x0 0x1 0x1)

0x5119bc18 : 0x506769 (0x8ac7340 0x0 0x5119bc48 0x50674e)

0x5119bc38 : 0x539276 (0x8ac7340 0xffff 0xc8ab404 0x506769)

0x5119bc58 : 0x5392a9 (0xc8ab400 0x246 0x5119bc98 0x97f7030)

0x5119bc78 : 0x50674e (0xc8ab400 0x0 0x1 0x1e)

0x5119bc98 : 0x506769 (0xc8ab400 0x0 0x5119bce8 0x0)

0x5119bcb8 : 0x284f55 (0xc8ab400 0x97f7030 0x1e 0x5119bce8)

0x5119bd08 : 0x21dbfc (0x7067398 0x134a65a0 0x0 0x9205868)

0x5119bd48 : 0x210a86 (0x7067300 0x12 0x5119bda8 0x20f4ae)

0x5119bda8 : 0x21e0cb (0x7067300 0x10000 0x0 0x210814)

0x5119bdd8 : 0x23ff7b (0x5119bdfc 0x24 0xa26a664 0x0)

0x5119be28 : 0x215256 (0x97f7030 0x1 0x1 0x221eeb)

0x5119be78 : 0x215868 (0x6b86508 0x2a903 0x42da7a90 0x9822dac)

0x5119beb8 : 0x22ca4d (0x6b86508 0x8b85d10 0x5119bf08 0x480e5d)

0x5119bf08 : 0x481892 (0x9822dac 0x0 0x0 0x16274)

0x5119bf58 : 0x4818c0 (0x9602000 0x0 0x8b85d54 0x1f0)

0x5119bf78 : 0x4f82fb (0x9602000 0x9294cc8 0x8b85d54 0x7fff)

0x5119bfc8 : 0x2a251d (0x9294cc4 0x0 0x10 0x9292e60)

Kernel Extensions in backtrace (with dependencies):

com.digidesign.mbox2.driver(8.0.3f1)@0x6c841000->0x6c860fff

dependency: com.apple.iokit.IOAudioFamily(1.8.3fc2)@0x511a8000

dependency: com.apple.iokit.IOUSBFamily(4.2.4)@0x5761b000

dependency: com.apple.driver.AppleUSBMergeNub(4.2.4)@0x578f2000

BSD process name corresponding to current thread: PluginProcess

Mac OS version:

10K549

Kernel version:

Darwin Kernel Version 10.8.0: Tue Jun 7 16:33:36 PDT 2011; root:xnu-1504.15.3~1/RELEASE_I386

System model name: MacBookPro5,5 (Mac-F2268AC8)

System uptime in nanoseconds: 10545879003277

unloaded kexts:

com.digidesign.mbox2.boot.driver 8.0.3f1 (addr 0x57b28000, size 0x8192) - last unloaded 10369175820871

loaded kexts:

com.digidesign.mbox2.driver 8.0.3f1

com.digidesign.iokit.DigiDal 8.0.3f1

com.SafeNet.driver.Sentinel 7.3.0

com.AmbrosiaSW.AudioSupport 4.0

com.paceap.kext.pacesupport.snowleopard 5.7.2b8

com.google.filesystems.fusefs 2.0.3

com.apple.driver.AppleHWSensor 1.9.3d0 - last loaded 10111577446433

com.apple.driver.AGPM 100.12.31

com.apple.driver.AudioAUUC 1.57

com.apple.driver.AppleMikeyHIDDriver 1.2.0

com.apple.Dont_Steal_Mac_OS_X 7.0.0

com.apple.driver.AppleUpstreamUserClient 3.5.7

com.apple.driver.AppleMikeyDriver 2.0.5f14

com.apple.driver.AppleIntelPenrynProfile 17

com.apple.driver.AppleHDA 2.0.5f14

com.apple.driver.AppleMCCSControl 1.0.20

com.apple.driver.AudioIPCDriver 1.1.6

com.apple.nvenet 2.0.17

com.apple.driver.SMCMotionSensor 3.0.1d2

com.apple.driver.IOBluetoothBNEPDriver 2.4.5f3

com.apple.GeForce 6.3.6

com.apple.driver.AirPortBrcm43224 428.42.4

com.apple.driver.ACPI_SMC_PlatformPlugin 4.7.0a1

com.apple.driver.AppleLPC 1.5.1

com.apple.driver.AppleBacklight 170.0.46

com.apple.kext.AppleSMCLMU 1.5.2d10

com.apple.filesystems.autofs 2.1.0

com.apple.driver.AppleUSBTCButtons 201.6

com.apple.driver.AppleUSBTCKeyboard 201.6

com.apple.driver.AppleIRController 303.8

com.apple.driver.AppleUSBCardReader 2.6.1

com.apple.iokit.SCSITaskUserClient 2.6.8

com.apple.iokit.IOAHCIBlockStorage 1.6.4

com.apple.driver.AppleUSBHub 4.2.4

com.apple.driver.AppleUSBEHCI 4.2.4

com.apple.BootCache 31.1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1

com.apple.driver.AppleUSBOHCI 4.2.0

com.apple.driver.AppleEFINVRAM 1.4.0

com.apple.driver.AppleAHCIPort 2.1.7

com.apple.driver.AppleFWOHCI 4.7.3

com.apple.driver.AppleRTC 1.3.1

com.apple.driver.AppleHPET 1.5

com.apple.driver.AppleSmartBatteryManager 160.0.0

com.apple.driver.AppleACPIButtons 1.3.6

com.apple.driver.AppleSMBIOS 1.7

com.apple.driver.AppleACPIEC 1.3.6

com.apple.driver.AppleAPIC 1.4

com.apple.driver.AppleIntelCPUPowerManagementClient 142.6.0

com.apple.security.sandbox 1

com.apple.security.quarantine 0

com.apple.nke.applicationfirewall 2.1.14

com.apple.driver.AppleIntelCPUPowerManagement 142.6.0

com.apple.driver.AppleProfileReadCounterAction 17

com.apple.driver.AppleProfileTimestampAction 10

com.apple.driver.AppleProfileThreadInfoAction 14

com.apple.driver.AppleProfileRegisterStateAction 10

com.apple.driver.AppleProfileKEventAction 10

com.apple.driver.AppleProfileCallstackAction 20

com.apple.iokit.IOSurface 74.2

com.apple.iokit.IOBluetoothSerialManager 2.4.5f3

com.apple.iokit.IOSerialFamily 10.0.3

com.apple.driver.DspFuncLib 2.0.5f14

com.apple.driver.AppleSMBusController 1.0.10d0

com.apple.driver.AppleHDAController 2.0.5f14

com.apple.iokit.IOHDAFamily 2.0.5f14

com.apple.nvidia.nv50hal 6.3.6

com.apple.iokit.AppleProfileFamily 41

com.apple.iokit.IOAudioFamily 1.8.3fc2

com.apple.kext.OSvKernDSPLib 1.3

com.apple.NVDAResman 6.3.6

com.apple.iokit.IO80211Family 320.1

com.apple.driver.NVSMU 2.2.7

com.apple.driver.IOPlatformPluginFamily 4.7.0a1

com.apple.driver.AppleSMBusPCI 1.0.10d0

com.apple.driver.AppleBacklightExpert 1.0.1

com.apple.iokit.IONDRVSupport 2.2.1

com.apple.driver.AppleSMC 3.1.0d5

com.apple.iokit.IOGraphicsFamily 2.2.1

com.apple.iokit.IOFireWireIP 2.0.3

com.apple.iokit.IONetworkingFamily 1.10

com.apple.driver.AppleUSBHIDKeyboard 141.5

com.apple.driver.AppleHIDKeyboard 141.5

com.apple.driver.AppleUSBMultitouch 207.7

com.apple.driver.BroadcomUSBBluetoothHCIController 2.4.5f3

com.apple.driver.AppleUSBBluetoothHCIController 2.4.5f3

com.apple.iokit.IOBluetoothFamily 2.4.5f3

com.apple.iokit.IOUSBHIDDriver 4.2.0

com.apple.iokit.IOUSBMassStorageClass 2.6.7

com.apple.driver.AppleUSBMergeNub 4.2.4

com.apple.driver.AppleUSBComposite 3.9.0

com.apple.iokit.IOSCSIMultimediaCommandsDevice 2.6.8

com.apple.iokit.IOBDStorageFamily 1.6

com.apple.iokit.IODVDStorageFamily 1.6

com.apple.iokit.IOCDStorageFamily 1.6.1

com.apple.driver.XsanFilter 402.1

com.apple.iokit.IOSCSIBlockCommandsDevice 2.6.8

com.apple.iokit.IOAHCISerialATAPI 1.2.6

com.apple.iokit.IOSCSIArchitectureModelFamily 2.6.8

com.apple.iokit.IOUSBUserClient 4.2.4

com.apple.iokit.IOUSBFamily 4.2.4

com.apple.iokit.IOAHCIFamily 2.0.6

com.apple.driver.AppleEFIRuntime 1.4.0

com.apple.iokit.IOFireWireFamily 4.2.6

com.apple.iokit.IOHIDFamily 1.6.6

com.apple.iokit.IOSMBusFamily 1.1

com.apple.security.TMSafetyNet 6

com.apple.kext.AppleMatch 1.0.0d1

com.apple.driver.DiskImages 289

com.apple.iokit.IOStorageFamily 1.6.3

com.apple.driver.AppleACPIPlatform 1.3.6

com.apple.iokit.IOPCIFamily 2.6.5

com.apple.iokit.IOACPIFamily 1.3.0

Posted on May 12, 2012 5:12 AM

Reply

Answer 1

Best reply

WZZZ

Level 6

13,226 points

May 12, 2012 5:20 AM in response to Duamus

These are the suspects. Anything changed or new here coinciding with the arrival of the KPs?

com.digidesign.mbox2.driver

8.0.3f1 Most likely

com.digidesign.iokit.DigiDal

8.0.3f1

com.SafeNet.driver.Sentinel

7.3.0

com.AmbrosiaSW.AudioSupport

4.0

com.paceap.kext.pacesupport.snowleopard

5.7.2b8

com.google.filesystems.fusefs

2.0.3

Use the hardware test in extended mode to check the RAM.

http://support.apple.com/kb/ht1509

Or Rember

http://www.kelleycomputing.net/rember/

Reply

Answer 2

Duamus Author

Level 1

0 points

May 12, 2012 5:25 AM in response to WZZZ

Thank you very much. Any advice on how to isolate the problem further, to find the cause?

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Answer 3

Duamus Author

Level 1

0 points

May 12, 2012 5:26 AM in response to Duamus

Sorry, didn´t see the rest - thank you.

Reply

Answer 4

Duamus Author

Level 1

0 points

May 12, 2012 5:38 AM in response to WZZZ

Hi, I think all the drivers except the google one, are recenttly installed and they all relate to the M-box external hardware.

Reply

Answer 5

WZZZ

Level 6

13,226 points

May 12, 2012 6:01 AM in response to Duamus

Are you still on 10.6.2? If so, try updating to 10.6.8. Note that updating may possibly make other third-party software incompatible, unless there are updates for those.

http://support.apple.com/kb/DL1399

If you are on 10.6.8 already, then see if there are any updates for the software you recently installed.

Reply

Answer 6

Duamus Author

Level 1

0 points

May 12, 2012 6:12 AM in response to WZZZ

No I´m 10.6.8, OK I will check on updates, thank you

Reply

Answer 7

X423424X

Level 6

14,265 points

May 12, 2012 11:50 AM in response to Duamus

As a first attempt I suggest you get rid of PACE. It's nothing but trouble.

Reply

Answer 8

WZZZ

Level 6

13,226 points

May 12, 2012 12:00 PM in response to X423424X

X423424X wrote:

As a first attempt I suggest you get rid of PACE. It's nothing but trouble.

Isn't Pace required for ProTools?

Reply

Answer 9

X423424X

Level 6

14,265 points

May 12, 2012 12:19 PM in response to WZZZ

I don't know. Is it? Is that the digidesign stuff? Then maybe remove all of it.

And then the next suspects on "the list" would be SafeNet and then Google. What google stuff is mucking around inserting kext's anyhow?

Reply

Answer 10

Duamus Author

Level 1

0 points

May 12, 2012 1:40 PM in response to WZZZ

Yes it´s related to the usb dongle, I´m trying to find it at the moment ... Thanks a lot

Reply

Answer 11

Duamus Author

Level 1

0 points

May 12, 2012 2:16 PM in response to WZZZ

I deleted these two: PACESupport.kext and PACESupport2.kext and I also uninstalled Pro Tools.

I will report if the computer crashes again. Thanks.

p.s. I can´t find the com.digidesign.mbox2.driver nor

com.digidesign.iokit.DigiDal nor com.SafeNet.driver.Sentinel

and neither the com.google.filesystems.fusefs driver

Reply

Answer 12

WZZZ

Level 6

13,226 points

May 12, 2012 2:46 PM in response to Duamus

p.s. I can´t find the com.digidesign.mbox2.driver nor

com.digidesign.iokit.DigiDal nor com.SafeNet.driver.Sentinel

and neither the com.google.filesystems.fusefs driver

Get EasyFind and search for those. Make sure you set it to scan all files and search invisible.

http://www.devontechnologies.com/products/freeware/

Reply

Answer 13

X423424X

Level 6

14,265 points

May 12, 2012 9:31 PM in response to Duamus

Duamus wrote:

p.s. I can´t find the com.digidesign.mbox2.driver nor

com.digidesign.iokit.DigiDal nor com.SafeNet.driver.Sentinel

and neither the com.google.filesystems.fusefs driver

EasyFind is probably not going to find it because the identifiers listed in the crash list are the kext's CFBundleIdentifier in each kext Info.plist (if you don't know what I am talking about don't worry about it).

So I suggest you look at the /System/Library/Extensions and see if you can identify kexts with the filenames containing names like avid, digidesign, mbox, and so on. Similarly for google, fusefs, safenet.

Note that when you remove kexts you will need to reboot and that reboot will take a little longer as the kext cache needs to be rebuilt.

Reply

Answer 14

X423424X

Level 6

14,265 points

May 12, 2012 9:57 PM in response to Duamus

Here's a more direct way. Open terminal (in Utilities) and copy/paste each of the following lines (each is one line but the posting software will wrap the line -- just triple click a line to select it and then copy/paste into the terminal window and hit return):

grep -lr '<string>.*com.digidesign.mbox2.driver.*</string>' /System/Library/Extensions | sed -e 's,/Contents.*,,'

grep -lr '<string>.*com.digidesign.iokit.DigiDal.*</string>' /System/Library/Extensions | sed -e 's,/Contents.*,,'

grep -lr '<string>.*com.SafeNet.driver.Sentinel.*</string>' /System/Library/Extensions | sed -e 's,/Contents.*,,'

grep -lr '<string>.*com.google.filesystems.fusefs.*</string>' /System/Library/Extensions | sed -e 's,/Contents.*,,'

These will print the kext pathname (I hope) in /System/Library/Extensions containing the CFBundleIdentifier's you are looking for.

Reply

Answer 15

Duamus Author

Level 1

0 points

May 13, 2012 6:59 AM in response to WZZZ

I just downloaded it. I deleted the Mbox drivers and installed more recent ones. If I experience another crash I will track down the other kext files as you suggested. Thank you very much for the help, I appreciate it.

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