Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

issues updating and downloading apps. error 3150

Over the past couple of weeks I have been having trouble both updating and dowloading new apps on my iPhone 4 and in iTunes. Some work perfectly fine but others just won't download, the size of the app does not matter.


On my iPhone it often comes up saying "unable to download application" when i press update or install and I get the option of "retry" or "done". Retry just leads to the same outcome and clicking done leaves the app greyed out with a loading bar at the bottom. If I click the app again the same thing happens. Deleting it and re-installing doesn't help either. Restarting the phone occasionally allows one to download but the next will have the same problem. this has happened both on my home wifi, on 3G and on uni wifi. I have now managed to download all the ones that were having a problem but would still appreciate some insight into it in case it happens again.


Now though, iTunes refuses to download many app updates, saying "network connection could not be established" and giving "stopped (err = -3150)" this happens for about half of the app updates. I have a good internet connection that doesnt randomly drop out so I don't know what is causing this either. I haven't changed any router settings and it always worked before.


It seems rather coincidental that it started happening roughly when the problems dowloading on my phone appeared.

I am using both the latest version of iOS and iTunes.


If anyone could help I would appreciate it!


Ruaraidh

Posted on May 12, 2012 8:43 AM

Reply
37 replies

Jul 17, 2012 5:19 PM in response to yingjie812

At least you appear to have fixed your issue, in my case I only have a single apple ID so I don't think this will help me. Thanks for posting that anyway though, hopefully it will help some people.


Although now that I think about it I do have a couple of people using my ID on other devices, so in total it is on: 2 iPhone 4's, an iPhone 3G, my iPad, and an iPod touch 2gen. The itouch and the 3G aren't really used for apps anymore but are still signed in. I dunno if this might somehow be affecting my account somehow with the amount of devices....? I'm away for a few days but I'll try messing about with that when I get back.

Aug 1, 2012 9:34 PM in response to ruaraidh91

I've been having problems with updating and installing apps today.


It started earlier in the night when I installed a new app it took longer than usual to load it was stuck on waiting and after about 5 minuets it went to loading and then back to waiting for like 5 seconds and then it finally installed.


After it installed I deleted it cuz I realized that it wasn't the an app that i really wanted.


Anyways after i did that i noticed that one of my apps needed to update so i updated it and it got stuck on waiting and then it jumped to loading and the back to waiting agine after that a notification poped up saying this app failed to install (or run ) and it give me the option to retry or done.


I've paused the app and re-started it, I've deleted the app and tried re-installing the app and it just won't work . I tried to install a totally different app to see if it was just that one app that i was trying to update but it just did the same thing.

This is the first time dealing with this and idk what to do!!!!!

Please help

Aug 16, 2012 1:13 PM in response to ruaraidh91

Hello all,


I don't have anything helpful to contribute except to say that this has been happening to me for several weeks, and any solution (or perhaps a response from someone from Apple? Maybe?) would be greatly appreciated! I'm having the same error message and have tried EVERYTHING to no avail. This is supremely annoying to say the very least.


Apple, please fix/help! This is obviously a recurring issue for many of your customers.

Aug 22, 2012 6:00 AM in response to ruaraidh91

I have been going crazy trying to figure out what's going on with this phone. I went to my service provider Sprint who oh so politely informed me that they do not service the iphone. I have only had my phone for 3 months and have been having trouble downloading or updating my apps for the last few weeks. When trying to download or update I keep getting the error that the application cannot be downloaded or updated at this time. I really like this phone but times like this I almost hate I switched from Blackberry.

Sep 11, 2012 7:38 PM in response to ruaraidh91

Yep. I'm having the same issue too. It's starting to make me want to buy anything from apple again since it doesn't look like they're doing anything to fix this problem that a bunch of their customers are having. I've tried everything that I've read about how other people have gotten their apps to download and nothing is working. Anyone figure out anything new to try?

Oct 3, 2012 3:35 PM in response to ruaraidh91

I have been receiving (err = -3259), (err = -50), (error = -3150), (err = -3880) and any variety of other "stopped" errors trying to download music, tv shows and movies from itunes for almost a month now. I have googled the problem and emailed apple regarding the problem. The most help I have found is in discussion threads like this one. For example, if you stop and delete your errored out downloads and then delete the temp folders from your download folder on your computer and then restart itunes it will sometimes solve the problem and sometimes it will just resolve itself after re-starting the download.... It is indeed a very frustrating problem. The most frustrating thing for me is how apple is handling it. With so many people having the same problem and all of our internet connections, firewalls, anti-virus, etc all not having changed and working just fine - it seems to me that the problem is not on our side but rather on Apples. However, my most recent communcation with Apple ended with a rather curt customer service agent informing me that it was MOST DEFINITELY a problem on MY end. For all of the wonderful products that Apple creates you would think they would be able to make a better version of itunes. It seems to be the buggiest software program ever.....

issues updating and downloading apps. error 3150

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.