unreadable disc won't eject from macbook pro

Question

Level 1

0 points

unreadable disc won't eject from macbook pro

Hi everyone,

Really annoyed with the fact that this disc is proving difficult to eject. The laptop is not reading the dvd, therefore the usuall methods of ejecting a disc hasn't worked, e.g. pressing the eject button and moving the disc icon to the trash. I have tried the disk utilty application as well, still, the laptop does not recognise that there is a disc inserted!

I have tried other methods that I have read including reebooting and holding the trackpad, repeating that process with a credit card and also that didn't work. The laptop does make an effort to eject the dvd, as the ussual nioses are made, although the sound made don't sound too good. I also tried the terminal programme which resulted in the same noises but the dvd still remains stuck.

One thing I havent tried is to take it to a store or specialist but I would like to try remove it myself first as going to a store is a hassle!!! is there any other way that i havent tried

Please please help me apple community, thanks!

MacBook Pro (13-inch Late 2011), Mac OS X (10.7.3)

Posted on May 12, 2012 9:05 AM

Reply

Answer 1

ecpa

Level 2

350 points

May 12, 2012 9:15 AM in response to Paul pt77

Before going to a store you can still try to reset the System Management Controller (SMC). Then repeat the steps you have already tried.

See here:

http://support.apple.com/kb/HT3964?viewlocale=en_US

and here:

http://support.apple.com/kb/HT2801?viewlocale=en_US

Reply

Answer 2

OGELTHORPE

Level 9

57,329 points

May 12, 2012 9:50 AM in response to Paul pt77

Try this, find terminal in the Utilities folder, open it, type the following:

drutil eject

and press the return key.

Ciao.

Reply

Answer 3

Paul pt77 Author

Level 1

0 points

May 12, 2012 10:16 AM in response to OGELTHORPE

Thanks for the post. I have tried what you suggested but the disc still won't come out. The drive seems to be making noises like it is trying to eject but it won't come out unfortunatly.😢

Reply

Answer 4

Paul pt77 Author

Level 1

0 points

May 12, 2012 10:20 AM in response to ecpa

Hi

Thaks for the post, tried to reset the smc following your link... did the little turning the computer off and pressing shift-ctrl-option and power at the same time then releasing it. turned on the computer and tired pressing the trackpad. same result however with drive making noise but the disc won't eject 😢 i will keep trying though but do you know of any other methods??

Thanks 😉

Reply

Answer 5

ecpa

Level 2

350 points

May 12, 2012 10:39 AM in response to Paul pt77

Hmmm...try this, but be CAREFUL. I am not responsible for any damages!

Get a small piece of thin cardboard (business card or a credit card works fine too) and insert it above the stuck DVD and press down slightly to stop the disk from spinning, now reboot the MacBook while holding down the trackpad button and you should hear the familiar eject sound, then disk should come right out. Be careful not to damage the disk or your drive though!

Reply