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Helpful answers
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May 12, 2012 9:16 AM in response to kbustaby lllaass,- Try:
iPod: How to find the serial number
- Also, on your syncing computer go to iTunes>Preferences>Devices and hover the mouse pointer over the iPod backup and the SN will appear.
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Jun 12, 2012 5:14 PM in response to kbustaby John Slaughter,You won't be able to return it.
Did you cause the screen to be broken? Or are you saying that it failed under warranty?
If it's still under warranty, and you didn't damage it, then they should replace it. They can plug it in to get the SN and look it up. It has a 1-year warranty.
You can enter the SN here (if you can read it) and it will tell you if it's still covered: