1 Reply Latest reply: Mar 8, 2006 8:23 AM by Allan Sampson
Leonardo C Dos Santos Level 1 Level 1 (0 points)
Dear all,

My com.apple.mail.plist file got corrupted somehow. My Home/Library/Mail folder looks fine though. What do I have to do to restore everything back to normal? Bear that I don't have a preference file backup. I would <never> think a simple, tiny file could ruin all my e-mail capabilities... For one moment it reminded me of my Windows days...

Anyway, I'd appreciate your help in this matter.



Powerbook G4, Mac OS X (10.4.5)
  • Allan Sampson Level 10 Level 10 (123,370 points)
    The Mail.app preference file stores all account information and general Mail.app preferences.

    With the Mail.app quit and using the Finder, go to Home > Library > Mail. Copy the Mail folder and place the copy on the Desktop for backup purposes.

    Using the Finder, go to Home > Library > Preferences > com.apple.mail.plist. Delete the com.apple.mail.plist file and empty the Trash.

    Note: Moving or deleting the com.apple.mail.plist from the Preferences folder will require re-entering all email account information when re-launching Mail.

    The only exception to this is if you have a .Mac account which will be recreated automatically.

    Launch Mail and decline any prompt to import mailboxes. After re-entering all email account information the same as before, the Mail.app should rediscover the existing account named folders and mailboxes at Home > Library > Mail.

    After confirming all mailboxes were successfully rediscovered, you can delete the copy of the Mail folder from the Desktop.