1 Reply Latest reply: Mar 8, 2006 8:23 AM by Allan Sampson
Leonardo C Dos Santos Level 1 (0 points)
Dear all,

My com.apple.mail.plist file got corrupted somehow. My Home/Library/Mail folder looks fine though. What do I have to do to restore everything back to normal? Bear that I don't have a preference file backup. I would <never> think a simple, tiny file could ruin all my e-mail capabilities... For one moment it reminded me of my Windows days...

Anyway, I'd appreciate your help in this matter.



Powerbook G4, Mac OS X (10.4.5)
  • Allan Sampson Level 10 (123,405 points)
    The Mail.app preference file stores all account information and general Mail.app preferences.

    With the Mail.app quit and using the Finder, go to Home > Library > Mail. Copy the Mail folder and place the copy on the Desktop for backup purposes.

    Using the Finder, go to Home > Library > Preferences > com.apple.mail.plist. Delete the com.apple.mail.plist file and empty the Trash.

    Note: Moving or deleting the com.apple.mail.plist from the Preferences folder will require re-entering all email account information when re-launching Mail.

    The only exception to this is if you have a .Mac account which will be recreated automatically.

    Launch Mail and decline any prompt to import mailboxes. After re-entering all email account information the same as before, the Mail.app should rediscover the existing account named folders and mailboxes at Home > Library > Mail.

    After confirming all mailboxes were successfully rediscovered, you can delete the copy of the Mail folder from the Desktop.