Skip navigation

Purchased button is missing

599 Views 3 Replies Latest reply: Jul 15, 2012 3:08 AM by XFox RSS
Dockelektro Calculating status...
Currently Being Moderated
May 12, 2012 11:19 AM

Hi everyone! I understand that since Summer 2011 a "purchased" button was added to the iTunes store in the iPad and iPhone.

Well, not for me. The button is simply missing. I reached Apple support, and they recommended me to restore the iPad, which I did, to no avail. The button is simply missing. Below is a screen shot of my iPad's iTunes. what can be wrong? Why is the button missing? Thanks!



iPad 2 Wi-Fi, iOS 5.1.1
  • XFox Level 1 Level 1 (90 points)
    Currently Being Moderated
    Jul 14, 2012 5:32 PM (in response to Dockelektro)

    I had this very same problem tonight on an iPad (first generation) with iOS 5.1.1.

    I quitted and reopened the iTunes app several times but the Purchased button never showed up.

    Then, half an hour after I noticed the problem, I opened the iTunes app one more time and saw the Purchased button in the bottom navigation bar!

    I'm still seeing some strangeness, though, like the position of the button, that's at the far right of the navigation bar and not just before the Downloads button as it should be. It seems somehow broken, too, since the screen that should show me the songs I purchased that aren't already on my iPad reports two items in the left column and says that all available music has already been downloaded on the right one.

    Perhaps occasionally missing Purchased buttons are the symptom of a temporary iTunes in the Cloud service issue. It could even affect only some specific accounts, it has not to be a general one.

  • XFox Level 1 Level 1 (90 points)
    Currently Being Moderated
    Jul 15, 2012 3:08 AM (in response to Dockelektro)

    Dockelektro wrote:


    Well, turns out it appeared all of a sudden! Solved


    Glad to hear it.

    You should mark this topic as Solved, too!


More Like This

  • Retrieving data ...

Bookmarked By (0)


  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.