my hp 7510 is doing exactly the same thing as "bonayers' - I have updated with the latest scanning and other software for the product.
It scans part of a pic or several parts at once.
I have looked at all scanning preferences and I see no options.
With my old Canon lide 100, I have a selection tool and options of dpi, etc. - file type, etc.
Anyway I can reconfigure the scan on this HP?
for your help
Hi. I thought I'd just update what happened with the printer. It essentially just fixed the bugs out of itself with time. The scanner only initially worked for me. Was not working for my husband though. So we didn't use it for awhile. And then he gave it another try probably a month later and it's been working fine ever since. This will most likely not help you at all but I thought I'd just mention it.