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Sorry if this is a stupid question

I am running osx 10.6.8 which i down loaded from the app store. I am having problems with one of my email accounts requiring the password all the time so following advice on hear am trying to accsess the keychain but for some reason can not find it in utilities. Can some one please help Thanks

Mac mini, Mac OS X (10.6.8)

Posted on May 12, 2012 1:05 PM

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8 replies

May 12, 2012 1:36 PM in response to Sparky-__

Just a minor correction. Unless I'm badly out of date -- I've never once visited the App Store -- you didn't get the 10.6.8 update from the App Store. You would have gotten it from Apple Downloads or Software Update.


You aren't seeing Keychain Access.app in Applications>Utilities?


Should be there. If and when you find it, run Keychain First Aid from the menu.


EDIT: actually, if you really got your OS from the App Store, it would have been Lion 10.7. something, and you aren't running Snow Leopard, 10.6, which cannot be downloaded anywhere. It's on DVD.


Click once on the Apple icon in the menubar>about this Mac. This will tell you what OS version you have.


Message was edited by: WZZZ

May 12, 2012 2:05 PM in response to WZZZ

Sorry stand corrected (i tried to buy lion but computer was lacking in memoary ). in application /utilties all i have is adobe utilities and java preferences , i do remeber there being more there but that was a while ago and have done many updates since so unless there has been some changes or i have developed a bug. What ever has happened i need advice on how to fix the issue.

May 12, 2012 2:43 PM in response to Sparky-__

I don't know how that could have happened, but what you probably need to do right now is to reinstall Snow Leopard from the install DVD. Just choose install, not erase and install. This will give you new system files, while preserving everything else. This will probably go OK, but if you have a backup, that would be better.


After doing this, which will give you the version as of the install DVD, use Sofware Update to get back to 10.6.8 and anything else that requires updating. Or you can just download and install the 10.6.8 Combo update.


http://support.apple.com/kb/DL1399

May 13, 2012 2:29 AM in response to Sparky-__

Sparky\\ wrote:

Thanks for that but if I do that will it not double up all files thus taking up more space on my hard drive ?

No. The Snow Leopard installer is not like the installer for earlier OS versions. It does not have either an erase & install or an archive & install option, just a single "install" option that, when applied to a volume that already has Snow Leopard installed, will just replace the existing OS & bundled apps with fresh copies. It won't duplicate anything.


But before doing that, make sure you are looking in the right place for the Utilities folder. One way to do that is while you are in Finder, select "Utilities" from the "Go" menu.

Sorry if this is a stupid question

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