5 Replies Latest reply: Sep 16, 2012 10:19 AM by endaemon
Grace Harkes Level 1 Level 1

Aperture keeps closing down when I am adjusting pictures ie skin smoothing, cloning, blurring etc.  I have been re-opening and it works again but now it doesnot seem to be making the adjustments

 

Does anyone have a solution please ?

 

Grace

Reply by dwoodall on May 12, 2012 2:47 PM Helpful
I'm having the same issue Grace. And apparantly so are a good deal of other users who mistakenly have upgraded to Aperture 3.2.3. I've been relying on this app for my business. Now I'm spending my day off reading thread after thread of dissatisfied customers who are banging their heads against the wall trying to run repairs or downgrade to get back to work with no real sign of assistance. The scary thing is that I just upgraded yesterday (when Aperture became virtually unusable) and I'm looking at posts describing the same nonsense I'm dealing with from last month. Hello Apple- perhaps removing the upgrade for a time AND posting some advice for the rest of us who are now stuck might be nice. thanks!

All replies

  • dwoodall Level 1 Level 1

    I'm having the same issue Grace. And apparantly so are a good deal of other users who mistakenly have upgraded to Aperture 3.2.3. I've been relying on this app for my business. Now I'm spending my day off reading thread after thread of dissatisfied customers who are banging their heads against the wall trying to run repairs or downgrade to get back to work with no real sign of assistance. The scary thing is that I just upgraded yesterday (when Aperture became virtually unusable) and I'm looking at posts describing the same nonsense I'm dealing with from last month.

     

    Hello Apple- perhaps removing the upgrade for a time AND posting some advice for the rest of us who are now stuck might be nice. thanks!

  • Grace Harkes Level 1 Level 1

    Thanks dwoodall.   This has reassured me that it is not just me or my pc however I am using it just for my hobby which I am very passionate.  I am sorry to hear that this is affecting your business.  I hope that there is  solution soon.  In the meantime I guess no skin smoothing!.   I did read that you could use Portraiture instead .  Any views ?

  • dbmoore Level 1 Level 1

    What Repair steps have you taken to fix this?  I tried but mine would not crash or freeze.

     

    http://support.apple.com/kb/HT3805?viewlocale=en_US&locale=en_US

     

    Safe boot mode?  Dump caches and plists? Rebuild lib? Does it happen on all images or just some?

  • dwoodall Level 1 Level 1

    I'm having the same issues outlined here despite the repair steps outlined...

     

    https://discussions.apple.com/thread/3910017?tstart=30

     

    it's happening with all images across the board depending on how much or how long I use a brush.

     

    @Grace - Good suggestion using Portrature... I'll be working outside of AP3 until this gets hammered out. Hopefully soon... for all of us actually having issues.

  • endaemon Level 1 Level 1

    I've been running into the same issue. Unfortunately, I don't have the option of using other software to continue editing in. Aperture doesn't crash when I do brush edits but it still makes it annoyingly slow and tedious. My screen just fills with a garbled preview when I am making these edits.