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May 12, 2012 2:31 PM in response to Kerstin1950by alanfromnewtownards,Here is an extract from a recent thread byTexas Mac Man -
For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
Phone: 800-275-2273 How to reach a live person: Press 0 four times
Hours of Operation: Mon-Fri: 9am-5pm ET
Email: iTunesStoreSupport@apple.com
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May 12, 2012 2:37 PM in response to Kerstin1950by alanfromnewtownards,Also see the latter half of this link - http://store.apple.com/uk/help/payments/card_payment