HT203175: If iTunes for Windows XP won't open, stops responding, or unexpectedly quits

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Camellia7
Level 1 (0 points)

Q: My Ipod and Itunes on my computer are both working fine except on my Ipod when I try to play music it will not allow me to play any music

Hello there everyone,   my Ipod and Itunes on my computer are working fine,  but my Ipod is frozen,  I can do anything else on it except I cannot play

music on it  or  play music from a dock on it   ,    please let me know what I can do ,   thank you  !

 

Camellia

iPod touch

Posted on May 12, 2012 2:40 PM

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Camellia7

Q: My Ipod and Itunes on my computer are both working fine except on my Ipod when I try to play music it will not allow me to play an ... more

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  • by diesel vdub,

    diesel vdub diesel vdub May 12, 2012 7:07 PM in response to Camellia7
    Level 7 (22,030 points)
    May 12, 2012 7:07 PM in response to Camellia7

    So there is no issue with iTunes on Windows which brings up the question of why post here?

     

    Troubleshoot the issue with the iDevice... basic troubleshooting is covered in the User's Guide.

  • by trentsevern,

    trentsevern trentsevern May 15, 2012 7:07 PM in response to diesel vdub
    Level 1 (0 points)
    May 15, 2012 7:07 PM in response to diesel vdub

    Hi all. Never had any problems with iTunes over the past 6 or 7 years but suddenly (in last week or two) I can't play any songs with 10.6.1. I can select songs and get the speaker symbol, but the song does not play and the indicator stays at 0, while the play button is replaced by the pause button, as it normally does when a song is playing. I am using a one year old PC with Windows 7 and have had no other issues. Tried starting iTunes in safe mode...same result.Thoughts? Thanks.