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downloaded only half the song

How do I get a song to re-download the complete song?

Posted on May 12, 2012 4:04 PM

Reply
14 replies

Jun 14, 2012 2:03 AM in response to wolfback

1. Delete the song from your iTunes library

2. Redownload it via the Purchased link under Quick Links

(Quick Links is on the right-hand side of the iTunes store home page on your computer's iTunes)

3. Check and play song- it should play in its entirety now. If not contact support.


:-)


That's a simple version of all the faff iTunes gives you. I had the same problem.

Jul 25, 2012 8:13 AM in response to ed2345

I can only find my apps from the "Purchased" category. No music whatsoever. When I go to my account and then to recent purchased, my recent purchases (one album and one song out of another album) show though. But as they don't show in the "purchased" category at all, there is no way for me to download them.


I tried the "Store" -> "Download available files" route as well. When I do, Store informs me that I have already downloaded all my purchases. I deleted the songs from iTunes before doing any of this.


Is there any other way for me to get the COMPLETE songs? I can't believe I only got previews when I paid for a full album. This is ridiculous.

Jan 22, 2013 9:27 PM in response to mistyw76

I had the same problem, Redownloading did not work for me. I was able to fix it by deleting song from all places (iTunes, iPhone, iPod) and then went back and listened to it from Cloud in iTunes to let it all buffer into iTunes. After the song played I re-downloaded from iCloud and then synced my devices and the song now plays fine everywhere. Guess it was "Stuck in the cloud" and had to be started over from scratch.

downloaded only half the song

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