3 Replies Latest reply: May 15, 2012 7:02 AM by imobl
q'viet Level 1 (0 points)

I have Iphone 4 was at&t unlock . When i restored my iPhone, it was locked

again. please help me

  • imobl Level 5 (6,127 points)

    How was your iPhone unlocked originally? When your iPhone

    locked after restore, that indicates it was jailbroken or hacked

    to work because if AT&T unlocked the iPhone it would still

    be unlocked. Contact whoever unlocked it originally and ask

    for their assistance. Or contact AT&T who now offers unlocking

    if you meet their requirements.

  • q'viet Level 1 (0 points)

    i received an email from AT&T company and the instruction to unlock my iphone.

    when the problem occured , i sent an email already but i cannot contact their service and the one who sent me email did not give me any warn about this update

  • imobl Level 5 (6,127 points)

    It is not the wireless carrier's responsibility to warn you that the

    update might lock your iPhone. You assumed responsibility when

    the jailbreak was applied. Updates are written for and tested to work

    with the normal software that is found on the iPhone, not for

    software that was altered to perform functions not intended by

    original OS and hardware combination. Carrier had no

    knowledge the iPhone had been altered and therefore could not

    warn you against possible locking.

    Google may assist you in finding a solution, but these fora cannot.