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Time Capsule backup works on one, but not all computers.

We have a Macbook and an iMac, both on Snow Leopard. Set them up on TC for backup several months ago, and they worked for a while. Then it stopped working for no obvious reason, with the message:


The network backup disk could not be accessed because there was a problem with the network username or password. Open Time Machine preferences to select the network backup disck and re-enter the correct username and password.


Of course userame and password were correct, because, first of all, they had not been changed, and second, because I could put in the wrong pw and it immediately would reject it. As it is, it takes it, counts down for 120 seconds, and then gives the above message.


Bought a new Macbook Pro, using Lion, and it works with the TC, seemingly proving that all settings on the TC are still good. Tried resetting TC. Tried the Cmd-Alt-p-r reboot, but neither worked.

MacBook (13-inch Early 2008), Mac OS X (10.6.8)

Posted on May 13, 2012 3:36 AM

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4 replies

May 13, 2012 4:41 AM in response to counselwell

Confirm network connectivity (try mounting the TC disk from the client), then (if that fails) look through and clear out all of the keychain passwords for any TC-related passwords and re-enter the current passwords, and then (if that fails) reset the disk password on both the TC and on the clients to a new and different password. Failing all that, I'd archive the backup from the TC and restart the TM backup for the failing systems.

Time Capsule backup works on one, but not all computers.

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