iPad touch screen does not respond even after full restore and update

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iPad touch screen does not respond even after full restore and update

I have an iPad 2 64 GB

It has for a number of months intermittently stopped responding to any touch screen inputs. This issue began almost as soon as I opened the iPad for the first time. As it was happening very rarely and normally responded eventually, so I thought nothing of it.

This week the iPad will not respond to any touch input at all (Home, On/Off, Volume and Mute buttons still respond). I have tried the hard reset process a number of times and still nothing.

I backed up the device to my machine and applied the latest update 5.1.1 and still no response. I then did a factory reset and still nothing.

I have never dropped or damaged my iPad in any way.

Does anybody know of any ongoing issues with the touch screen or a solution to this problem?

iPad 2, iOS 5.1.1

Posted on May 13, 2012 8:52 AM

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Answer 1

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Demo

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May 13, 2012 9:09 AM in response to nhorsthuis

If you have tried everyone of those things that you listed, I would not try anything further except to contact Apple now. The device has a one year warranty and if the touch screen has gone bad - as long as there was no accidental damage - they will replace the device

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Answer 2

nhorsthuis Author

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May 13, 2012 9:12 AM in response to Demo

Thank you.

I've already booked myself in to the Genius Bar this week.

I suspect it is a hardware failure and more specifically a loose internal connection.

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Answer 3

Mar 14, 2014 10:30 AM in response to nhorsthuis

This may be caused by the voiceover function being turned on accidentally. Press the home button 3 times in rapid succession and see if it restores touch screens ability to recognize touch input. If it does, this was your problem.

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