SilverSevens
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Q: None of my iDevices can read my iTunes library after an hour of availibility. When I first start iTunes I can read the library, but after about 30 minutes my iPad's and iPhones can no longer access the library. I see it in the shared list, but no access.

None of my iDevices can read my iTunes library after about 30 minutes. My iDevices lose connection to my library and  I have to do one of the three following things in iTunes to regain connectivity: 1. Restart iTunes 2: Stop / Start Home Services 3: Start playing a song.

I'ts as if iTunes goes into a background or sleep mode. During the loss of connectivity my iDevices show that there's a library shared, but I cannot connect to it.

iPhone 4, iOS 5

Posted on May 13, 2012 1:34 PM

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Q: None of my iDevices can read my iTunes library after an hour of availibility. When I first start iTunes I can read the library, bu ... more

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  • by Stephen Connor,

    Stephen Connor Stephen Connor Jun 18, 2012 7:38 PM in response to aut0maticdan
    Level 1 (23 points)
    Photos for Mac
    Jun 18, 2012 7:38 PM in response to aut0maticdan

    I only switched the AppleTV to WiFi, I still connect my computer to the network via Ethernet (with no WiFi connection from the computer).  I'm still having no problems, but conceed it may all be coincidence.

  • by SilverSevens,

    SilverSevens SilverSevens Jun 19, 2012 11:53 AM in response to Stephen Connor
    Level 1 (0 points)
    Jun 19, 2012 11:53 AM in response to Stephen Connor

    I have two networks going. One at home, and one at work. Both using ATV3's wired in. The home system continues to give me issues, but the work setup has no problems. So I don't know if having them wired in is the issue, but it may be a way to avoid it.

  • by Davids8477,

    Davids8477 Davids8477 Jun 20, 2012 4:38 AM in response to SilverSevens
    Level 1 (69 points)
    Jun 20, 2012 4:38 AM in response to SilverSevens

    Well I submitted a bug report to Apple a few weeks ago and last night got the following email from them.

     

    "This is a follow up to Bug ID# 11404358. This bug has been closed as a Duplicate. The issue is being tracked under the original Bug ID# 11272144 which is also listed in the Related Problem section of your bug report. To check the status of the original bug report, please visit the Related Problem section of the Problem Detail view of your closed duplicate bug.

     

    For further information on the status of the original bug report, please update your report directly <http://bugreport.apple.com> and we will provide you with any available information.

     

    Thank you for submitting this report.

     

    Apple Developer Support "

     

    I suggest everyone who has the problem submit a bug report - squeeky wheel etc.

  • by Davids8477,

    Davids8477 Davids8477 Jun 20, 2012 11:57 AM in response to aut0maticdan
    Level 1 (69 points)
    Jun 20, 2012 11:57 AM in response to aut0maticdan

    I'm using your script to keep home sharing alive.  It seems that it requires 2 starts to get it running again.

    See the following

     

    iTunes restarted

    Wed Jun 20 08:00:36 -0400 2012 :: Number of HS connections: 0 (CLOSE_WAIT: 0)

    Wed Jun 20 14:16:13 -0400 2012 :: Number of HS connections: 107 (CLOSE_WAIT: 5)

    Home sharing is broken.  I am going to restart iTunes.

    iTunes restarted

    Wed Jun 20 14:16:57 -0400 2012 :: Number of HS connections: 107 (CLOSE_WAIT: 5)

    Wed Jun 20 14:17:02 -0400 2012 :: Number of HS connections: 101 (CLOSE_WAIT: 0)

    Home sharing is broken.  I am going to restart iTunes.

    iTunes restarted

    Wed Jun 20 14:18:21 -0400 2012 :: Number of HS connections: 101 (CLOSE_WAIT: 0)

    Wed Jun 20 14:18:26 -0400 2012 :: Number of HS connections: 0 (CLOSE_WAIT: 0)

    Home sharing is broken.  I am going to restart iTunes.

    iTunes restarted

     

     

    Is this what you expect?

    Thanks

  • by Stephen Connor,

    Stephen Connor Stephen Connor Jun 27, 2012 5:00 AM in response to SilverSevens
    Level 1 (23 points)
    Photos for Mac
    Jun 27, 2012 5:00 AM in response to SilverSevens

    No problems at all, since I pulled that wire!  If I wanted to be scientific about it I should really go back to Ethernet and see if the problem recurs. But I can't be bothered, and why risk it hen things are going well?

  • by aut0maticdan,

    aut0maticdan aut0maticdan Jun 27, 2012 6:13 AM in response to Stephen Connor
    Level 1 (45 points)
    Jun 27, 2012 6:13 AM in response to Stephen Connor

    I've been scientific about it and it definitely does the trick!  I've been running for the last three days without it going above 3 connections.  My script has been running the whole time.

     

    You only need to pull the wire on the appletv.  The network speed difference isn't nearly as drastic as I thought it would be.  The ethernet port on the appletv is only 100mb/s while the wireless is 65mb/s (assuming good signal).  Its too bad they don't utilize the full performance of 802.11n or it would actually be an improvement to use wifi.

  • by SilverSevens,

    SilverSevens SilverSevens Jun 27, 2012 7:04 PM in response to aut0maticdan
    Level 1 (0 points)
    Jun 27, 2012 7:04 PM in response to aut0maticdan

    So you guys are pretty confident about the wire being the issue?? I got three to pull.

  • by aut0maticdan,

    aut0maticdan aut0maticdan Jun 28, 2012 8:26 PM in response to SilverSevens
    Level 1 (45 points)
    Jun 28, 2012 8:26 PM in response to SilverSevens

    There is still a bug.  Its not really the wire's fault. 

     

    It does seem to resolve the problem though.  Mine is rock-solid running off wifi.

  • by SimonAshmore,

    SimonAshmore SimonAshmore Jun 29, 2012 6:03 PM in response to SilverSevens
    Level 1 (0 points)
    Jun 29, 2012 6:03 PM in response to SilverSevens

    Just another tick for the wireless route. My itunes/atv/home sharing stopped working approx 4 weeks ago.

    after much reading here my Netstat was showing up the same 150+ connections to each of my wired atv's

    moving to wireless has fixed this issue.

     

    As an aside netstat is showing 400+ https connections to my NAS box where iTunes media files are kept. This does not seem to be having any adverse effect though, restarting itunes does nothign to solve that lot...

    lots of these....

     

    tcp4       0      0  192.168.3.20.62644     192.168.3.5.https      ESTABLISHED

    tcp4       0      0  192.168.3.20.62643     192.168.3.5.https      CLOSE_WAIT

     

    It will be nice when this issue is fixed.

  • by SilverSevens,

    SilverSevens SilverSevens Jun 29, 2012 7:28 PM in response to SimonAshmore
    Level 1 (0 points)
    Jun 29, 2012 7:28 PM in response to SimonAshmore

    Well, looks like I need to switch to wireless ATV's. Seems like the consensus is in that direction.

  • by SilverSevens,

    SilverSevens SilverSevens Jul 2, 2012 4:39 PM in response to SilverSevens
    Level 1 (0 points)
    Jul 2, 2012 4:39 PM in response to SilverSevens

    Silence on the thread. This mean everybody's in agreement on the temporary fix??

  • by Stephen Connor,

    Stephen Connor Stephen Connor Jul 2, 2012 4:45 PM in response to SilverSevens
    Level 1 (23 points)
    Photos for Mac
    Jul 2, 2012 4:45 PM in response to SilverSevens

    Still working fine on both my AppleTV's, so yes the fix is working for me.

  • by aut0maticdan,

    aut0maticdan aut0maticdan Jul 2, 2012 5:20 PM in response to SilverSevens
    Level 1 (45 points)
    Jul 2, 2012 5:20 PM in response to SilverSevens

    still going strong.  though, over wifi, I've had a few dumps mid-video.  Nothing major but it does occur occasionally.

  • by SilverSevens,

    SilverSevens SilverSevens Jul 11, 2012 11:58 AM in response to aut0maticdan
    Level 1 (0 points)
    Jul 11, 2012 11:58 AM in response to aut0maticdan

    Still haven't moved to wireless Apple TV. Just not ready

  • by cendrizzi,

    cendrizzi cendrizzi Jul 11, 2012 8:02 PM in response to SilverSevens
    Level 1 (0 points)
    Jul 11, 2012 8:02 PM in response to SilverSevens

    I haven't either. And still have the problem.

     

    Thought it would be useful to mention that you shouldn't expect mountain lion to fix it either. I have the developer account and it does nothing for this issue.

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