When I am trying to sync my new Iphone 4s to my Itunes library. during step 6 I get a message saying 1765xxxxx-xxxxx-03-02-2012-11-52 was not copied to the Iphone because it could not be found and then Itunes stops responding.

When I try to sync my new Iphone 4s to my Itunes library, I get a message "1765xxxxx-18004051806-03-02-2012-11-52 was not copied to the Iphone "my name's Iphone" because it could not be found." Then the Itunes stops responding and I can't complete the sync.

This keeps happening every time. I have restarted the computer, shut it down completely and still the same result.

How can I get this fixed

iPhone 4S, Windows XP

Posted on May 13, 2012 5:08 PM

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When I am trying to sync my new Iphone 4s to my Itunes library. during step 6 I get a message saying 1765xxxxx-xxxxx-03-02-2012-11-52 was not copied to the Iphone because it could not be found and then Itunes stops responding.

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