Dead on arrival Iphone 4S number 4
I wonder if anyone else experience the problems that I am having with trying to get a 100% working and scratchless Iphone 4S, so here goes.
First Iphone 4S delivered in october (as soon as it was possible in the Netherlands). After 2 weeks I noticed there were some real issues with the phone.
- Bluetooth not working well
- Awfull Battery drain
- Dropping calls and strange noises during calls
- Loud ratling noise in the back, when you shake or tap it. (louder than the normal shutter ratling that all 4S have)
After months of discussion with my provider and using legal assistance, I (not accepting a refurbished model, while having payed for a new one) finally got a new Iphone 4S
Second Iphone 4S delivered +/- a month ago.
- Phone was working, nice battery usage, normal ratling sound, etc, but
- Phone had scratches on the back. Some I can live with but not the ones on the camere lens. (factory faillure?)
So another DOA and went for a new one.
Third Iphone 4S, also brand new, 3 weeks later.
- Phone was working also, again nice battery usage, normal ratling sound, but
- Phone had a 2cm scratch on the front panel (glass). (factory fail again?)
Since I take very good care of my Iphones and this was disturbing me....DOA.
Fourth Iphone 4S delivered 1,5 week ago.
- Phone was scratchless and I got good hopes, but
- Phone has a ratling noise even worse than the first Iphone 4S
- Battery drain is awfull. (1 hour usage and the phone went down 40%, while everything is turned off. Nothing running that I do not need etc.)
Because this was my 4th, I gave Apple a call and they told me that I should go to the Apple Store in Amsterdam. I also asked if she was sure since I bought my phone at a provider. No problem, so she made an appointment with the genius bar!
I went to Amsterdam on my free sunday, with public transport. They did a diagnose, wich does not show anything real regarding hardware issues etc. They did aknowledge the problemand the only thing they could do was swapping with a refurbished Iphone 4s. I explained all the above and they said I need to go to my provider. My idea was, ok, let's give it a chance.. They say a refurbished is good, so show me. I checked the phone and it was not without damage. So this was useless and a waste of time and money.
When I came home I did a full restore (as new Iphone) just to be sure, that would not be the problem. Battery drain is even more if you ask me, but hey I am aware of prejudices I might have now.
Where did the high standards go, that made us choose for Apple products? Anyone else having problems getting a 100% good Iphone 4S or any other Iphone?
iPhone 4S, iOS 5