My apple TV 3rd generation is not playing video Music from my iTunes PC

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My apple TV 3rd generation is not playing video Music from my iTunes PC

I have video music that can run in iTunes in my PC, but when trying to play them in My apple TV 3rd Generation the system report an error. As well my Apple TV is not showing my video music I have store in my PC, them appears in iTunes at my PC but not in the Apple TV. What I can do to solve those issues?

Apple TV, Windows Vista

Posted on May 14, 2012 3:59 AM

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Answer 1

May 14, 2012 5:28 AM in response to fmatos

Welcome to the Apple community.

Are you sure that the video you are trying to play is compatible with the Apple TV, simply because it will play in iTunes does not ensure it is.

Video formats supported

H.264 video up to 1080p, 30 frames per second, High or Main Profile level 4.0 or lower, Baseline profile level 3.0 or lower with AAC-LC audio up to 160 Kbps per channel, 48kHz, stereo audio in .m4v, .mp4, and .mov file formats

MPEG-4 video up to 2.5 Mbps, 640 by 480 pixels, 30 frames per second, Simple Profile with AAC-LC audio up to 160 Kbps, 48kHz, stereo audio in .m4v, .mp4, and .mov file formats
Motion JPEG (M-JPEG) up to 35 Mbps, 1280 by 720 pixels, 30 frames per second, audio in ulaw, PCM stereo audio in .avi file format

Audio formats supported

HE-AAC (V1), AAC (16 to 320 Kbps), protected AAC (from iTunes Store), MP3 (16 to 320 Kbps), MP3 VBR, Audible (formats 2, 3, and 4), Apple Lossless, AIFF, and WAV; Dolby Digital 5.1 surround sound pass-through

Photo formats

JPEG, GIF, TIFF.

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