Apple ID stolen

I'll see if a host will contact you regarding this.

Do you have an iCloud backup?

I had this same issue this morning wheer my Apple ID password was no longer working. Was able to reset my Apple ID password though as nothing else was touched. I had a spam email go out from the @me.com email associated with my account the other day, so I am guessing these 2 issues are linked.

its not that someone has hacked your email. I had a customer who has a same exact same situation like this. She had forgotten her Apple ID password, when tried to reset through email she never received email. Then when tried through security question, it says incorrect. We then logged into expresslane.apple.com and sent a mail. She will receive a mail from Apple within 24 hrs.

So you mean to say it took one day for the reset email link to be delivered to your account.?

I had almost this exact same issue. First I noticed an email that a purchase had been made then an earlier email (3 days earlier) that my account had been changed.

I obviously immediately panicked and checked all accounts that may be connected to this - could not find any charges - but I did use a card that did not have much available. I tried several times to reset password and ran into same issue as original post - exact same scenario. I tried forgot password - email option, did not recieve email, tried security ?'s and my b-day didn't match. I then created new account with same id as original and it worked. Can't get to any of my previously purchased items.

How can this happen and how to I ensure that the account information originally associated with the first instance of this account has not been compromised. How can I get access to the purchases I have made over the past year?

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This has also happened to me. Like yourself I have attempted to reset via email, security questions, nothing. My account has been compromised and I can find no way of recovering it.i cannot backup my iCloud, purchase or update any applications. This is incredibly frustrating and has gone on for some time now. Is there any way of getting into direct contact with apple to fix this ? All their support functions just have me in circles this point,I have all the details concerning my original information on the account and any apple product serial numbers associated with the account at hand.

Please help.

I have also the same problem as described in the original post; except that I haven't managed to get my original Apple ID and that I have observed suspicious activity on my bank account. I am not sure if what happened to my bank account yesterday will continue, with larger amount, or not. I am not feeling safe! Please help me get back my old Apple ID which has all my bank info and I do not want to lose everything that I have with that ID.

So, please help me get back my old Apple ID and let me secure my bank ac.

Thank you in advance!

I recently received an email from Apple stating that the security questions & answers to my Apple ID have been changed. I can still login to my ID using my password. But when I want to change the security answers, it asks me to either verify current answers, or gives another option of sending an email. The email shown isn't mine, and I believe that my account has been hacked.

I recently read an article on yahoo regarding Apple IDs being hacked. Not sure if I am a victim of the same.

http://ca.news.yahoo.com/hacker-groups-claims-fbi-had-12-million-apple-141440411 .html

Kindly let me know the way around this. Thank you in advance!

Same here, but I lost my developer account! Any help???

I am too, i tried to reset my password, apple said sent reset password but no email in my email inbox, please help me!

My husband has the same problem. His birthday and security questions and answers have been changed. He contacted Apple and they stopped the acount and told him to change the password. He tried to reset the password somay times but he never receives the email from Apple. He is waiting for over a month now!!!

Has anybody found the solution to this problem?

I have the same problem. Cannot log in using my current email address. Tried to reset the password but did not receive email. Can only log in using old account but that is an old email account which does not exist anymore. Hence, I cannot setup iCloud. I want my accounts rolled into one but I fear it has been hacked as the security question won't accept my birthdate. Please help!

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Hi all.

I am too, i've tried to reset password, apple said "email has been sent" but did'nt receive email. I have tried 100 times 😕. Please help me!

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Exact same problem !! I just want to disable my other account because I'm not able to download anything from the AppStore. Even though I have a completely new account, the AppStore wants me to login into the account that was hacked. So, I just want Apple to shutdown this account so I can start downloading my stuff !