Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Iphone 4S duplicate contacts

I have duplicate contacts on my iPhone, but not on iCloud, my iPad or my desk top computer. I have all my devices set to sync only through iCloud (not through iTunes). My iPhone is the only device with duplicate contacts. How can I correct this problem.

iPhone 4S, iOS 5.1.1

Posted on May 14, 2012 2:02 PM

Reply
28 replies

May 21, 2012 1:25 AM in response to rcphotoguy2

I have iPhone 4s 32 iOS 5.1.1


Same issue some contacts on IPhone are duplicate but the same contacts only appear once in iCloud.


I have exchange connected also and therefore I assumed that Exchange was creating the problem. Therefore I went in to contacts -> Groups and picked only iCloud and to my surprise the contacts where still duplicated.


Just to be even more sure I logon to the Exchange server an cut confirm that contact from iCloud/iPhone are NOT present in exchange, as planned in the setup I have.


So therefore my conclusion is that the issue is isolated to iCloud iPhone setup.


Any help to solve this issue?

May 24, 2012 1:58 AM in response to rcphotoguy2

I have the exact same problem.


I tried manually deleting the contacts from iPhone, iCloud and from my Mac Address book (after I exported contacts to a vcard from mac).


Then I imported the contacts to iCloud, and tried synching it with iPhone just to realise I am back at sqaure one.


So booked an appointment at Genius Bar and it turns out they are not really geniuses.


They were not even able to figure out why this is happening nor have an idea of how to solve this.


They tried resetting my phone couple of times but still I am having the same problem.


Any help??

Jul 18, 2012 2:02 PM in response to rcphotoguy2

I have a 4S and have been having this same exact problem with duplicates on my iPhone iCloud contacts, but not on iCloud online or on my contacts desktop. VERY annoying. If I make changes on on my desktop or on my iPhone it duplicates on my iPhone but nowhere else. I backed up my entire contact list, manually deleted than copied over those that had duplicated. (That was before I saw jrcfox's instructions.)


This is something new so "obviously" Apple has done something to cause this since so many of us are having the same issue.

Iphone 4S duplicate contacts

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.