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Safari 5.1.5 can't open online pdf-get black screen

When I try to open a pdf online, I get a black screen with the address showing at the top of the window (where it should be). I can open pdfs on my iMac with no problem. I can also open the online pdfs with FireFox without a problem. I think this started happening after I installed the latest version of Adobe Reader. I'm running 10.6.8.

iMac, Mac OS X (10.5.6)

Posted on May 15, 2012 5:06 AM

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Posted on May 15, 2012 6:02 AM

Back up all data.


Quit Safari. In the Finder, select Go ▹ Go to Folder... from the menu bar, or press the key combination shift-command-G. Copy the line of text below into the box that opens, and press return:


/Library/Internet Plug-ins


From the folder that opens, remove any items that have the letters “PDF” in the name. You may be prompted for your login password. Then launch Safari and test.


If you still have the issue, repeat with this line:


~/Library/Internet Plug-ins


If you don’t like the results of this procedure, restore the items from the backup you made before you started. Relaunch Safari again.

2 replies
Question marked as Best reply

May 15, 2012 6:02 AM in response to Stonely

Back up all data.


Quit Safari. In the Finder, select Go ▹ Go to Folder... from the menu bar, or press the key combination shift-command-G. Copy the line of text below into the box that opens, and press return:


/Library/Internet Plug-ins


From the folder that opens, remove any items that have the letters “PDF” in the name. You may be prompted for your login password. Then launch Safari and test.


If you still have the issue, repeat with this line:


~/Library/Internet Plug-ins


If you don’t like the results of this procedure, restore the items from the backup you made before you started. Relaunch Safari again.

Safari 5.1.5 can't open online pdf-get black screen

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