Currently Being ModeratedMay 15, 2012 6:29 AM (in response to Corred)
Turn the iPod Off...
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
Wait for the Apple logo to Appear and then Disappear...
Usually takes about 15 - 20 Seconds... ( But can take Longer...)
Release the Buttons...
Turn the iPod On...
Currently Being ModeratedMay 15, 2012 6:45 AM (in response to AnaMusic)
That does work, but it might happen again in the future.
I also did these steps, and it was successful:
Tip: To isolate an issue related to a portion of the Multi-Touch display, follow these steps:
- Open the Maps application and double-tap each corner, then the center, to verify that it zooms in to each section.
- If a specific area is affected in another application, note the location and try to verify touch functionality for that location in the Maps application.
So I tried 100 Floors and the touch screen didn't work, but my iPod was fine, so could it be just that app that has the problem?
Currently Being ModeratedMay 15, 2012 8:03 PM (in response to AnaMusic)
So I just restored my iPod and it's worse! Worse.
First, I keep going to the home menu by pushing the home button, and my iPod is controlling itself! First it goes to Maps and does stuff, then it goes to search iPod and somehow it types "Y" by itself and searches for "Y" on Google... what the heck is happening to my iPod? My touches are barely responsive, as my iPod wants to controll itself.
I bought my 32GB 4th gen iPod touch from Best Buy (in person), so can I still go to the Apple Store and replace it there? At Best Buy, I didn't buy Geek Squad, so I don't know if Best Buy would help me or not.
Currently Being ModeratedMay 15, 2012 9:42 PM (in response to Corred)
You can take it to the Apple Store and ask them to check it for you. Be sure to make an appointment first.
Currently Being ModeratedMay 16, 2012 5:49 AM (in response to AnaMusic)
OK, I will make an appointment at the Apple Store, but since it's a defect that I didn't cause, will they replace it for free? I have a receipt from Best Buy since I bought it there, so will they still replace it at the Apple Store, or do I have to go to Best Buy?
Thank you for your help by the way!
Also I figured out that there is an invisible horizontal line in the middle of my iPod that won't detect touching at all. It's noticeable on Safari for example, when I scroll from the top to the bottom, there is a short delay because it won't register that middle line. It's very annoying in certain apps, such as Solitare because I can't move across the screen
Message was edited by: Corred
Currently Being ModeratedFeb 20, 2013 8:45 PM (in response to Corred)
I have been having this problem and would love to find out what your eventual resolution was. Thanks.