HT202100: Share diagnostics and usage information with Apple in iOS
Learn about Share diagnostics and usage information with Apple in iOS
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Helpful answers
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May 15, 2012 6:51 AM in response to MeleKaby Demo,Try this and see if it helps. Close all apps in the task bar. If you can't get the home button to work for this, you can swipe up from the bottom of the screen if you have multitasking gestures enabled.
(Settings>General>Multitasking Gestures>On)
Go to the home screen first by tapping the home button. Quit/close open apps by double tapping the home button and the task bar will appear with all of you recent/open apps displayed at the bottom. Tap and hold down on any app icon until it begins to wiggle. Tap the minus sign in the upper left corner to close the apps. Restart the iPad. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
After you close all of the apps, reset the iPad.Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.