HT203167: If you see an exclamation point next to your items in iTunes

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KennyG92

Q: Some of my songs appear "greyed out" and are unplayable. Does anyone know why?

Can't play songs that are "greyed out" in iTunes. does anyone know why?

iPhone 4S, iOS 5.1.1

Posted on May 15, 2012 7:56 AM

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Q: Some of my songs appear "greyed out" and are unplayable. Does anyone know why?

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  • by allfearsaside,

    allfearsaside allfearsaside Oct 11, 2013 1:21 PM in response to KennyG92
    Level 1 (0 points)
    Oct 11, 2013 1:21 PM in response to KennyG92

    I fixed this problem for myself:

     

    Go into your iTunes music

    Make sure all songs are checked

    If not, For Mac: Command A, "right click", check selection

              For PC: Control A, "right click", check selection

    After you select all songs, click on the button on right upper corner to go to your device

    Click the Music tab

    Select the all music option, or whatever may the case be

    Resync (transfer your purchases from ipod to itunes to make sure you dont lose anything first)

     

    Hope this helps