TS1382: iPod troubleshooting basics and service FAQ

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PaulineUK

Q: When I update my music onto my ipod nano a new screen appears and if i don't delete this new screen quickly enough it reshuffles all the music on my playlist. How can I stop this new screen appearing please?

When I update the music onto my ipod nano a new screen aappears which if I don't delete this screen quickly enough it reshuffles all my music into a different order. How can I stop this screen appearing please? Any thoughts?

iPod nano, Windows XP

Posted on May 15, 2012 8:32 AM

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Q: When I update my music onto my ipod nano a new screen appears and if i don't delete this new screen quickly enough it reshuffles a ... more

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  • by planb77,

    planb77 planb77 May 16, 2012 5:49 AM in response to PaulineUK
    Level 7 (32,341 points)
    May 16, 2012 5:49 AM in response to PaulineUK

    What do you mean by update the music on your Nano? What does this screen look like that you are seeing on the Nano?


    B-rock

  • by PaulineUK,

    PaulineUK PaulineUK May 17, 2012 2:26 AM in response to planb77
    Level 1 (0 points)
    May 17, 2012 2:26 AM in response to planb77

    Hi. When I load music onto a playlist for example and then want to update my iPod I connect to my computer and get a screen appearing over the playlist screen saying Pauline iPod Drive E:

    If I don't delete the box (Pauline iPod Drive E:) quickly enough the playlist is reshuffled without my consent and I have to manually drag all the pieces of music on that particular playlist back into their original order. Very annoying!!!

     

    Any thoughts please?

     

    Thanks

  • by planb77,

    planb77 planb77 May 17, 2012 5:55 AM in response to PaulineUK
    Level 7 (32,341 points)
    May 17, 2012 5:55 AM in response to PaulineUK

    Hi. When I load music onto a playlist for example and then want to update my iPod I connect to my computer and get a screen appearing over the playlist screen saying Pauline iPod Drive E:

    You see this message on the iPod's screen itself?  I have never heard of such a thing...

     

    If I don't delete the box (Pauline iPod Drive E:) quickly enough the playlist is reshuffled without my consent and I have to manually drag all the pieces of music on that particular playlist back into their original order. Very annoying!!!

    To manually reorder the playlist again via iTunes?  Do you manually add and remove content to your iPod or do you have it set up to automatically sync with your iTunes library?

     

    B-rock

  • by PaulineUK,

    PaulineUK PaulineUK May 17, 2012 6:08 AM in response to planb77
    Level 1 (0 points)
    May 17, 2012 6:08 AM in response to planb77

    No the box doesn't appear on the iPod but on and over the iTunes playlist screen on my computer.

     

    I add music to the computer (on iTunes)  then onto a particulay playlits and when I plug the iPod into the computer the Pauline iPod Drive E: screen appears on top of the playlist screen on the computer screen, which if I don't delete the Pauline iPod Drive E: overlaid box quickly enough reshuffles all my music on that particular playlist.

     

    I have it set to automatically sync with my iTunes library I believe.

     

    This problem never used to happen until recently and may well somehow be to do with having had my PC rebuilt a few months ago but I dont see why this should be happening and whether it's to do with the iTune set-up in some way?

     

    Pauline

  • by planb77,

    planb77 planb77 May 17, 2012 6:16 AM in response to PaulineUK
    Level 7 (32,341 points)
    May 17, 2012 6:16 AM in response to PaulineUK

    It seems to be a problem with your iPod is set up to sync with your iTunes library.  What options do yuou have enabled from under the iPod's Music and Summary panes in iTunes?

     

    B-rock

  • by PaulineUK,

    PaulineUK PaulineUK May 17, 2012 7:03 AM in response to planb77
    Level 1 (0 points)
    May 17, 2012 7:03 AM in response to planb77

    Hi B-rock

     

    Summary pane using software version 1.1.3

    and Music enabled for Sync entire music library as opposed to selected playlists, artists, albums and renres.

     

    Pauline

  • by planb77,

    planb77 planb77 May 17, 2012 7:22 AM in response to PaulineUK
    Level 7 (32,341 points)
    May 17, 2012 7:22 AM in response to PaulineUK

    Thanks for the quick feedback.  Would you be opposed to performing a full restore of the device in iTunes to see if that does any good?


    B-rock

  • by PaulineUK,

    PaulineUK PaulineUK May 17, 2012 8:23 AM in response to planb77
    Level 1 (0 points)
    May 17, 2012 8:23 AM in response to planb77

    Hi B-rock

     

    Would be slightly nervous as I use my iPod as a work-tool. I teach Jazzercise classes professionally and would not want to jeapodise my ability to teach as it's my income. However if you think it might be the only answer than I would try I suppose.

     

    Thanks Pauline

  • by planb77,

    planb77 planb77 May 18, 2012 6:24 AM in response to PaulineUK
    Level 7 (32,341 points)
    May 18, 2012 6:24 AM in response to PaulineUK

    I don't blame you. I am just running a little low on ideas here.

     

    B-rock