pdf quick time lock

why am i unable to open pdf files and get anything other than the first page? no pdf viewing tools etc.?


not functioning = adobe reader??


not functioning = preview??


i am stuck in quicktime setting and cannot find my way out. please advise.


thank you.

iMac, Mac OS X (10.6.8)

Posted on May 15, 2012 4:25 PM

Reply
4 replies

May 15, 2012 5:57 PM in response to john w hibbard

Quit Safari.


Open the Library folder in your home folder as follows:


If running Mac OS X 10.7 or later, hold down the option key and select Go ▹ Library from the Finder menu bar.


If running an older version of Mac OS X, select Go ▹ Go to Folder… from the Finder menu bar and enter “~/Library” (without the quotes) in the text box that opens.


Delete the following items from the Library folder:


Caches/com.apple.Safari/Cache.db

Preferences/com.apple.quicktime.plugin.preferences.plist

Preferences/QuickTime Preferences


Relaunch Safari and test.

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pdf quick time lock

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