Any idea why I get a message that says "cannot connect to iTunes store" when I try to update apps? Weird thing is I can purchase music from iTunes...

Same here - got an iPad2 recently (with 20 plus years Windows behind me <sigh>), opened the store, downloaded "iTunes U" (because I am working in education), played with it, didn't like it, uninstalled it, decided to go buy a movie from iTunes, and I get either "can not connect" (erratic) or a blank screen with three options at the bottom - "Podcasts", "iTunes U" and "Downloads". I guess I must have looked at "Podcasts" at some stage. They give me:

• "Podcasts" brings up podcasts
• "iTunes U" brings up the go-to-the-store-and-look-at-it-to-download-it screen
• "Downloads" gives me a "iTunes Store Terms and Conditions" link but nothing else. No buttons, options, whatever

The last is my problem (although I would like to get rid of the first two). What the heck do I have to do to spend my money on films and music?

Is there anyone out there who can point me at an authoritative, comprehensive explanation how this frikking application (and I am talking about "iTunes" native, not "U") is supposed to work on the iPad2?

Andy

There should be 9 icons across the bottom of the iTunes app window, starting with Music and Videos. If these aren't displaying properly try resetting the app by closing it from the task bar and then reopening, resetting the device, or a backup & restore cycle.

tt2

Thanks for responding turingtest2 - I finally worked it out (no thanks to Apple!) - I am in South Africa at the moment and availability of content here is very limited (it seems) according to the bloggers - when I looked there is a tiny faint grey note at the bottom of http://www.apple.com/za/itunes/download ...

it seems to pick up South Africa and the UK - in fact I have set up an alternative UK apple ID so I suppose it sees my ipad, checks my "accounts" and constructs the note accordingly? Weird.

It would have been REALLY helpful to have a clear indication of content availability when setting up the South African account. I have found the several places where the experts explain how to work around this problem with fake US addresses and voucher payments. I don't want to do that.

I have to say that my limited experience with iTunes and Apple over three years (previously on PC/Windows) is way below what I would expect from Apple inc ... this incident must have wasted four hours of my life ... 😠

I have the iPhone 4s and I can't get it to connect to the iTunes store to update my apps...if anyone knows how to fix this please let me know!! Thanks :-)