3 Replies Latest reply: Mar 7, 2013 1:44 AM by Scoott
NeddySeagoon Level 1 (5 points)



My sister installed the latest iOS 5 update (5.1.1) last night.


Now whenever she connects the iPhone to her iTunes, she gets the following message :-


" iTunes cannot read the contents of 'iPhones 3GS'. Go to summary tab in iPhone preferences and click Restore to restore this iPhone to factory settings. "


We have both googled this and cannot find any alternative to a factory restore. However, we found cases where iPhone users with this issue have done the restore only for it to only work one time and the next sync gives the warning again.


Can anybody help?


Also iTunes is the latest up to date version.