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How do I reset my security questions?

Hi,


I'm struggling to remember the answers to my security questions in order to redeem a voucher on itunes via my son's ipod touch. Is there a way I can reset my security questions for my Apple ID. I'm lost in a maze of passwords - help!

iPod touch, iOS 5.1.1

Posted on May 16, 2012 4:11 AM

Reply
52 replies

May 16, 2012 7:16 AM in response to MUMTOTWOBOYS

Go to:


https://appleid.apple.com/


Click "Manage My Account", sign in, and go to the Password and Security section. If you've forgotten your answers, there will be a link just under the security questions fields where you can have a reset email send to your Rescue email address.


Regards.



Forum Tip: Since you're new here, you've probably not discovered the Search feature available on every Communities page, but next time, it might save you time (and everyone else from having to answer the same question multiple times) if you search a couple of ways for a topic, both in the relevant forums and in the Apple Knowledge Base, before you post a question.

May 21, 2012 6:51 AM in response to Swag.Much

The link seems to come and go for some unknown. reason.

Go here:


http://www.apple.com/support/itunes/contact/


and follow the instructions to report the issue to the iTunes Store.


BTW, screaming "help" with multiple letters and exclamation points does no good and is rather annoying. We're all just fellow users here, so please don't scream. If someone has information to contribute, they'll do so with just a polite request.


Regards.

Jun 17, 2012 7:57 PM in response to varjak paw

Is it me or is Apple not fixing any problems....I have sent about a few error reports to apple regarding the "link on security questions, under manage account" not showing up....but nothing seems to have happened, theres still no link...does that mean people who have added money to their accounts was a waste..cause i know mine is 😟

Jun 29, 2012 8:52 AM in response to MUMTOTWOBOYS

IM DONE WITH APPLE!!! I have sent several requests to them using the "appropriate" method via the contact us link on their site! I have also called several times and been interupted and hung up on. They are not fixing this issue and I can not make purchases from the istore anymore. What company in their right mind doesn't support customers wanting to spend money with them? IDIOTS!!! SCREW APPLE - IM OUT!!!!!! PS varjak paw, you obviously have no idea what we are going through so quit saying stupid stuff!!!

How do I reset my security questions?

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