Previous 1 6 7 8 9 10 Next 180 Replies Latest reply: Oct 15, 2013 12:53 PM by mouche Go to original post
  • SuzeRam Level 1 Level 1 (0 points)

    Hello all!  I am the original poster on this thread, from back in May.  Since then, with over a hundred replies just to my thread alone (and there are quite a few other similar threads on this forum), I have avidely read about every so-called "fix" for this problem posted here, and have tried every single one, short of jailbreaking and/or completely wiping my phone.  A few of the fixes "seemed" to work for a brief time, but none actually ever did.  It looked like I got wifi back a couple of times (that is, it was no longer grayed out) -- but I never did actually get real wifi signal, and after a short period of time (5-10 min), I'd get an alert saying I did not have wifi signal.  I remain curious if most of the "it's fixed" replies to this thread actually were truly fixes.

     

    When I posted this in May, I googled "ios 5.1.1 lost wifi" and got over 350,000 hits, mostly with people talking about the same problem.  Now, if I google the same words, the hits have gone up to almost 4 MILLION!  ***DO YOU HEAR THAT, APPLE?*** 

     

    I have discovered one thing, but I have never heard any others in this thread mention this.  The problem seems to very specifically be that my phone will not communicate a password, if that is what is required for wifi.  I have been to a few venues where NO password is required (this would not include my home, of course, where we are password protected) -- but if no password is required, my phone connects right away to the wifi, and stays connected.  I'm sure, were I to go to the Apple Store, they would say my phone is fixed, because there is a no-password wifi signal there, and my wifi would surely work! This is not a problem peculiar to my home wifi signal.  It happens anywhere that a password is required. And, again, if no pw is required, I connect perfectly! 

     

    No, I am not about to unprotect my home wifi system by removing the password!  Because: THIS IS AN APPLE PROBLEM ... and I cannot figure why they cannot acknowledge it and fix it!  Or just SAY they are working on a fix!  But, NO.  They just pretend it is all "hardware" related, or problems with customers' wifi connections.  It truly is none of those things.   

     

    As for getting a new phone.  I've seen enough posts here and elsewhere that people have gotten brand new devices, and as soon as they go home and restore all of their old settings from backup, that the problem happens all over again, even with the new device!  I'd actually consider replacing my 3GS at this point, just because I'd like to have a new iPhone, but -- honestly -- my fear is I'd buy a new one, come back to load up my "stuff" and I'd have the problem all over again.  Nope, I'm not spending a dime until this problem is clearly remedied.

     

    And, by the way, hubby has an iPad with wifi only (no 3G).  He did the update to 5.1.1 with no problems, and he still connects just fine, with it accepting our wifi password.  As do all our other devices and computers in our home -- so it is clearly not a problem with our home wifi.  (This leads me to wonder if it is an issue specifically when switching between wifi and 3G is available -- vs. "wifi only" connection -- but I only have the one "data point" for comparison.)

     

    I am one of the "lucky" ones, I suppose.  I've had my iPhone a long time still have unlimited 3G access under my original old AT&T data plan.  What it means is that I can still access the internet via 3G, but my signal throughput is much slower, and there have been a handful of apps I have not been able to update because they require a wifi connection.  (To do this, I have gone to a few local places with no-password wifi connections, and been able to update. Though I am not too keen on the security aspect of that, but it's been my only option.) 

     

    I have been a loyal Mac owner since 1989, and NEVER have I seen the likes of something like this! 

  • kellyklass Level 1 Level 1 (0 points)

    I have the iphone 4s, since updating to the IOS 5.1.1 a few days ago, I have not been able to connect to my home network. (wifi).  I have searched the forums and tried resetting the modem, resetting the network settings on my phone. I even restored my iphone in the hope that would work (it didnt!). I have been tearing my hair out on this one, most annoyingly is the fact my ipod touch would connect no problem! anyway, I have managed to fix the problem and it has worked. My last ditch attempt, I logged on the router and checked wireless settings....I came across mac filter settings, on this a mac address was on the list of clients to block, with a quick check on my iphone..surprise surprise matching mac address. I simply removed the mac address from block list and now have wifi!!!

    I hope this helps someone, as I wasted 2 days trying to figure out what was going wrong!

  • Dalrubaie Level 1 Level 1 (0 points)

    Why people missing the point of this discussion in this forum: we are not talking about weak wifi or the search on the wifi is not fully function,

    The problem in this discussion is the wifi itself is gone, no icons, not listed in the setting,  it look like there is no wifi device installed so please keep write about this issue only,

  • Amitdror Level 1 Level 1 (0 points)

    SuzeRam, I fully agree with you.

    Now, unless the upgrade to 5.1.1 has actually damamged the HW (which I doubt) - This is a SW issue and as such can be fixed.

     

    I'm very much against jailbreaking - But I feel that I'm being pushed by Apple to try downgrading the HW version. I don't want to do that though. Any offficial response by Apple could help me understand where I'm standing.

     

    Hello APPLE, ARE YOU THERE? Can you please refer to the issue?

     

    P.S. I've also contacted Apple support and was told that "This is the first time they get such a report". Come on... Google it!!

  • Ninja10 Level 1 Level 1 (10 points)

    Same issue... spent 3 hours with Apple with no solution...

  • steinfunk Level 1 Level 1 (0 points)

    After three days of nothing, my Wi-Fi has magically begun to find networks and connect again.  No further troubleshooting or tinkering was done. Still on iOS 5.1.1

  • cyanjus Level 1 Level 1 (0 points)

    I had a problem a few months ago with my volume not working on my iphone 4s. Last month I was able to replace my phone with a new phone. Now all of a sudden it doesn't pick up on any wi-fi networks. It says that it can't scan any. I'm starting to get very aggravated with apple now. If they know that they have lots of hardware issues, they should start repairing them. I shouldn't have to go to an apple store every time that my phone malfunctions. The closest location of an apple store from my house is about half an hour or more. The phone shouldn't be malfuctioning at all! There should be a quick fix to any of the hardware issues. These phones are not inexpensive so apple needs to really find a solution for all of their problems!

  • bnlusch Level 1 Level 1 (0 points)

    Hi there. So today I went into my local Apple store and talk to them about the greyed out wifi problem. The guy I talked to said that I should take the phone home and try and restore it through itunes. I did this but the greyed out wifi is still there. He told me if this happened to bring the phone back because it is a HARDWARE issue and they would replace the phone. So I will be taking the phone back in a couple of days and report back how that goes. Sounds like there are just a bunch of faulty phones that got released but will know more when I get mine in a few days. Keep ya all posted. God bless.

     

    Brock <><

  • Ninja10 Level 1 Level 1 (10 points)

    Problem solved. I was recommended by a non Apple consultant to manually change the radio channel. Channel 11 worked.

  • charmaine90 Level 1 Level 1 (0 points)

    My one also same..NO WIFI after upgraded to IOS 5.1.1!! seriously hope someone will find out what is the problem and can help out solve this issue! i had restored my phone from itunes! but it stil the same! Please solve the issue as soon as possible! Thanks!

  • tyut2 Level 1 Level 1 (0 points)

    Finally!!! I foudn something that works for me. I had the No Wifi (grayed out) and not bluetooth after the 5.1.1 upgrade.

     

    In any case, here is what I did (hopefully it holds)

     

    1. Turned on "Airplane Mode"

    2. Powered phone off (not the reset, but power off)

    3. Took the SIM card out (once it was off)

    4. Turned phone on

    5. Put sim card in (it ask to activate phone)

    6. Asked to turn "Airplane Mode" on

    7. Tuned on, then asked to Join network

    8. It worked!

  • rebel_die Level 1 Level 1 (0 points)

    F***K OFF APPLE.....I'M GOING TO BUY MY NEW SAMSUNG (AS OTHER THOUSANDS OF PEOPLE...)

    THANKS

  • MIneturtle dude Level 1 Level 1 (0 points)

    RIIIIIIIIIIIGHT SAMSUNG IS FOR LOSERS

     

  • Robert1986nb Level 2 Level 2 (465 points)

     

     

    Hi there. So today I went into my local Apple store and talk to them about the greyed out wifi problem. The guy I talked to said that I should take the phone home and try and restore it through itunes. I did this but the greyed out wifi is still there. He told me if this happened to bring the phone back because it is a HARDWARE issue and they would replace the phone. So I will be taking the phone back in a couple of days and report back how that goes. Sounds like there are just a bunch of faulty phones that got released but will know more when I get mine in a few days. Keep ya all posted. God bless.

     

    Brock <><

     

     

     

     

    Did you restore from a backup or set it up as a new device

  • MIneturtle dude Level 1 Level 1 (0 points)

    OK so this worked for me:

    after like five restore I decided to leave the iphone alone for a couple of days and after 1 and a half weeks i restored it and wifi and bluetooth were working again.

     

     

     

    Hope this works/Regards

     

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