Previous 1 7 8 9 10 11 Next 180 Replies Latest reply: Oct 15, 2013 12:53 PM by mouche Go to original post
  • stopjabbaingon Level 1 Level 1 (0 points)

    My question is this. Seen as I've had no WIFI not for quite some time and nobody including Apple has a fix are they going to pay my data bill on my phone until they sort it?

  • swillywilly Level 1 Level 1 (0 points)

    I just purchased a used iphone 3gs and was failing to connect to the wireless network after password was inserted, been reading through these post and tried several of the suggestions here.

     

    From test that I have conducted I am 95% it is a software issue for apple with the different wireless modes -  but trying to get apple to admit this will be a task.

     

    If not already aware, here's some general information;

     

    When wireless was developed all routers/adapters ran off 54mbps, then we had 144mbps and more recenty 300mbps.

     

    Each router will be different but confident if you can do this it will resolve your wireless issue, most routers approx 3-5 years should have this feature?

     

    1. Assuming you have a router that is enabled for 300mbps but backward compatible to 54mbps, you need to change your wireless mode back to 54mbps or maybe 300mbps, it may look like mine below.

     

    To access your router it will be a ip adress that you'll need to enter into your browser bar, followed by a user name/password which is normally situated on the back/bottom of your router if not google it or look in your user manual

     

    Wireless Mode

     

    Up to 54Mbps (best for wireless compatibility)
    Up to 144Mbps (best for wireless range)
    Up to 300Mbps (best for wireless performance)

     

    I got the wireless to work on 54mbps, and 300mbps but when on 144mbps it dropped out and would not connect.

     

    Try above post back on how you get on, meanwhile I will try to get apple to be aware of this.

  • TonyAGC Level 1 Level 1 (0 points)

    Im having similar problem since I update to 5.1.1, but is no with WIFI, its a Signal issue, check my post PLZ

  • mgrimm01 Level 1 Level 1 (0 points)

    I had enough, so went to the genius bar and they replaced my phone... Works fine now.. I didn't do a full restore, just brought in my contacts and such through iCloud...

  • direknerak Level 1 Level 1 (0 points)

    hey, somebody deleted the comments of growler2010 . i know he or she flooded this discussion with his or her replies but i am very sorry to say that i agree with her or with him that a lawsuit must be filed against apple because they are not doing anything to address this issue.

     

    i, for one, is having problems how to get my iphone fixed because i bought mine at singapore but i already called an apple rep and he told me that i can my replacement phone in singapore. i cried because i lived in the philippines and the local carrier of apple here told me that they won't replace my phone because i did not buy my unit in the philippines but in singapore so logically, i can only get a replacement at singapore. i asked them what is the use of apple's internationwal warranty? but it's so tiring to argue with these people so in the end, i am waiting for any of my friends who will go to singapore at the end of the year since i cannot leave because i am a working student.

     

    but, it's really miserable because i cannot use my iphone because its wifi is greyed out. i hope and pray that apple will not ignore this anymore. because we are their consumers and they must see to it that the quality of their service is at its best because if it is not, i therefore conclude that a lawsuit must be filed against them.

  • bnlusch513 Level 1 Level 1 (0 points)

    Hey there everyone. So last week I went to my local Apple store and had a long conversation with them about what is going on with the greyed out wifi. Here is what is going on. Some how when the upgrade happens many phones are having a wifi problem because the upgrade is actually breaking the wifi card causing the greyed out problem. This is a hardware issue and is covered under your warranty on the phone. So all you need to do is to take the phone back to the store and let them know that your phone is wifi is greyed out and that you have done everything to fix the phone even restoring is to factory. They will then replace your phone with a new one. I hope this helps. I wish I knew why Apple is not addressing this publicly!!!!

  • TNP777 Level 1 Level 1 (0 points)

    bnlusch513 wrote:

     

    Hey there everyone. So last week I went to my local Apple store and had a long conversation with them about what is going on with the greyed out wifi. Here is what is going on. Some how when the upgrade happens many phones are having a wifi problem because the upgrade is actually breaking the wifi card causing the greyed out problem. This is a hardware issue and is covered under your warranty on the phone. So all you need to do is to take the phone back to the store and let them know that your phone is wifi is greyed out and that you have done everything to fix the phone even restoring is to factory. They will then replace your phone with a new one. I hope this helps. I wish I knew why Apple is not addressing this publicly!!!!

    that's fantastic for those that still have a phone under warranty.  I've had a 3GS since the day they were released, so this solution isn't available to me.  Oh well, I've been long overdue for an upgrade - the new one comes out soon.

  • dbakker Level 1 Level 1 (0 points)

    And yet another one with the No Wifi problem.....

     

    When is  A p p le  gonna  L I S T E N  and F I X  this problem...............

     

    sooooooo anoying for sooooooo many people.....

  • park1397 Level 1 Level 1 (5 points)

    "My last ditch attempt, I logged on the router and checked wireless settings....I came across mac filter settings, on this a mac address was on the list of clients to block, with a quick check on my iphone..surprise surprise matching mac address. I simply removed the mac address from block list and now have wifi!!!"

     

    WORKED like a charm.

     

    I have 3G and just updated to 5.1.1. And for the last 2-3 days, I've been tearing my hair out trying to find out why I can't connect to my home wifi network. It wouldn't accept my password. Tried "Reset Network Settings" and "Reset All Settings". Yet this iPhone had no problems connecting to other wifi networks. So looked at my router but couldn't see an obvious problem.

     

    Was just about to do a factory restore (really didn't want to do that), when I came across this post. Took a look at the mac filters...and voila! For some strange reason, my mac address was listed to block (?!). Removed it from router, saved page.

     

    And worked like a charm. Hope this helps someone else too.

  • gadgetgirl11 Level 1 Level 1 (0 points)

    My 4s randomly came down with the same problem. I tried to restore and it didn't work. I brought it to the Apple store, and since it's such a known problem, the person looked at it for 10 seconds and said "Let me go get you a new phone." I don't have applecare but it was less than 1 year and obviously their hardware problem.

  • koolvicky Level 1 Level 1 (0 points)

    I HAVE FOUND A FIX FOR THIS PROBLEM AND HOPE IT WORKS FOR ALL OF YOU

     

     

    fix wifi for iphone 4s running on ios 5.1.1(USING WINDOWS COMPUTER)

     

    STEP 1 : CREATE AN AD-HOC NETWORK IN YOUR COMPUTER... GO TO THIS LINK http://windows.microsoft.com/en-US/windows-vista/Set-up-a-computer-to-computer-a d-hoc-network

     

     

    STEP 2: ASSIGN A NAME AND MARK SECURITY AS NONE ,BECAUSE WE NEED A OPEN AD-HOC NETWORK

     

    STEP 3: SWITCH ON WIFI IN YOUR IPHONE 4S(i dont know if this works for iphone 4/3gs/3g)

     

    STEP 4: TAP ON OTHER

     

    STEP 5 :TYPE THE NAME OF THE AD HOC NETWORK WHICH YOU ASSIGNED AND CLICK CONNECT

     


    STEP 6: IT WILL SHOW FAILED TO JOIN AT THE TOP,OR SOMETIMES IT WILL SHOW FAILED TO JOIN THE NETWORK (name)

     

    STEP 7: REPEAT THIS STEP TWO TO THREE TIMES AND TO THREE TIMES AND YOU SHOULD SEE THAT YOU ARE CONNECTED TO YOUR AD HOC NETWORK

     

    STEP 8 : AFTER THIS DISCONNECT AD HOC NETWORK FROM YOUR WINDOWS COMPUTER AND THEN SCAN FOR OTHER NETWORKS ON YOUR IPHONE 4S .......VOLA!!!!!...ALL NETWORKS NOW POP UP...!!!

  • Jpon Level 1 Level 1 (15 points)

    I had the same problem. Take your sim out and restart your iphone. Then you can switch on your wifi again. Install your sim with the iphone switched on. It worked for me. Apple don`t know how to fix this. They had my iphone 2 times for repair and just put new software on.

  • Mitya Rais Level 1 Level 1 (0 points)

    I was searching for solution in Google, and i found the one which helped me ( router reseting, network conection reseting, restoring from iTunes and many other didn't help me ): on the iPhone, go to the Settings menu > select General > select Reset > select Reset All Settings (do back up in iTunes before!). This do not reset your passwords, media and etc. Then do a recovery from back up. thanks to mark.candleshoreblog!

  • MAE0125 Level 1 Level 1 (115 points)

    That's odd. Resetting all settings won't delete anything but it will just return the settings of the phone to its original/default settings. Some resolutions on this thread works for the others but not for everyone. Apple might have been missing a lot of steps to further isolate the problem because of this. There is no dynamic solution for this problem. Lucky for those who found working resolutions without getting their phones replaced.

  • kristine_red1 Level 1 Level 1 (0 points)

    i've been having the same issue.  i turned my phone off and then when i turned it back on, wi-fi was back on as well. however, after a couple of days of this ritual, it's like my phone just gave up. now it can't detect ANY wi-fi network. i hope Apple solves this iPhone 4S problem SOON.

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