I'm havind trouble installing a Safari update. I keep gettting a message "Could not open key" followed by a series of identifying numbers. Installation then rolls back. I was having this problem with a Quicktime update but was able to overcome it by going to the website and downloading the update. I am using Windows Vista.
Safari-OTHER, Windows Vista
I keep gettting a message "Could not open key" followed by a series of identifying numbers.
Doublechecking before proceeding ... is that key of the following form?
UNKNOWN\Components\[LongStringOfLettersAndNumbers]\[LongStringOfLettersAndNumber s].
(The \Components\ part is pretty significant ... there's a similar one that can hit folks which mentions \Source List\Media\ instead.)
Thanks for responding. The message actually says-
Could not open key! UNKNOWN\components\ [long series of letters and numbers] Verify you have sufficient access to that key or cobtact your support personnel
🙂 Many thanks.
Variations of this sort of thing can hit itunes for Windows installs too (usually on 64-bit systems). I've got a user tip for the iTunes for Windows variation.
So, let's try Steps 2 through 17 from that user tip:
... and then try another Safari update. Does it go through without the error message this time?
Actually no. I uninstalled Safari, followed all 17 steps; on step 14 select administrators and click apply the following message came up "Registry Editor could not set owner on the key currently selected, or some of its subkeys". I tried reinstalling Safari and got the same message as before.
I went throgh the Regedit procedure again but on step 12 instead of selecting Advanced I gave full control to all selections since I am the only one that uses the computer anyways. I then ran Safari update again, it worked with no error messages and I now have Safari back. Thank you for all your help!
I went throgh the Regedit procedure again but on step 12 instead of selecting Advanced I gave full control to all selections since I am the only one that uses the computer anyways.
🙂 Excellent news! Glad you got things working again, and many thanks for reporting back with your resolution.
Trouble installing Safari Update On Windows
