one to one

Hi Chris...

Assuming you are using Safari ..

From your Safari menu bar click Safari > Empty Cache

If that didn't help, back to the menu bar, click Safari > Preferences > Privacy

Click: Remove All Webdsite Data

Quit then relaunch Safari.

Try again.

If that didn't help, click Ask Now here > http://store.apple.com/us/browse/campaigns/onetoone

The One to One site has been undergoing a change the last few days and has been unavailable. Check it again, it is up and working for me with lots of new features!

Since the "update" to One to One, the only way that I've found to get in is to go to the web site of my local Apple store & I have been able to login from there.

BUT, even after I have logged in, I do not see any way to make a reservation for "Personal Projects".

I am a 2nd year subscriber to One to One & I use "Personal Projects" for almost all of my One to One sessions & now I don't even see an option for it.

I hope they haven't decided to do away with that option.

Has anyone else noticed this ?

I will be contacting Apple to see what is going on. If I get a definitive answer, I will post it.

Update to my previous reply:

I just found this tidbit on the 9to5 Mac web page:

http://9to5mac.com/2012/05/06/changes-coming-to-apples-one-to-one-program-later- this-month/

They have changed "Personal Projects" to "Open Sessions" and shortened the time to 1.5 hours.

I do not see "Open Sessions" as an option either.

Excuse me, "Open Sessions" should read "Open Training".

I finally got it to work !

Here is what works for me:

I go to my local Apple Store web page.

On the upper right, there is a "Make Reservation" area.

Under that there is a One to One "Reserve" selection.

If I tap that, the "Welcome to One to One" Login page comes up.

I login and get a page with a "Reserve Now" Button on the upper left side.

I tap the "Reserve Now" Button and get a page with 17 icons on it.

At the top of that page is displayed: "Select a topic below"

As an example, I tap (select) the iMovie icon.

I next see 3 choices: "Personal Training", "Group Training", and "Open Training".

I select "Open Training".

I am then given the Option to select a time.

I select a time and everything seems to work ok.

Hopefully, this works for others out there !