HAVING PURCHASING PROBLEMS WITH PROLOQUO2GO APP

My non-verbal son was given 4 $50 itunes gift cards to purchase te proloquo2go app from itunes. I put them on my itunes account but when i try to purchase them, it says i have insufficient funds. I have been trying for 4 days yo get help......if I can not prove that I purchased the app., I have to repay the $200 to the foundation that gave it to us but can not purchase the app through itunes. I need help!

Posted on May 16, 2012 12:04 PM

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Posted on May 16, 2012 12:59 PM

The most likely cause is that sales taxes are pushing the cost of the app above the $200 credit you have. The app costs $189.99 US, which with the sales tax rates often charged will end up several dollars over the $200 balance. You will need to either provide another prepaid card or a credit card to cover the remaining amount.


Regards.

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Question marked as Top-ranking reply

May 16, 2012 12:59 PM in response to elmospontiacgirl

The most likely cause is that sales taxes are pushing the cost of the app above the $200 credit you have. The app costs $189.99 US, which with the sales tax rates often charged will end up several dollars over the $200 balance. You will need to either provide another prepaid card or a credit card to cover the remaining amount.


Regards.

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HAVING PURCHASING PROBLEMS WITH PROLOQUO2GO APP

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