My MBA (Mid 2009) serial no W8******9A5. It broken hinges, I brought to premium service in Vietnam check warranty and replace hinges and dislay free all but its serial number don't replaced. I read in apple.com and thought my MBA has one of products affected. Please check serial number and answer me. What reason my MBA don't replaced?
Sorry, my English not good!
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MacBook Air, Windows 7
You are not communicating with Apple when you post in these forums. We are all just fellow users and hence cannot to anything directly to assist you with this problem.
Hinge replacement in a MacBook Air is not guaranteed. It is left to the technician and service center to determine whether or not the MBA qualifies for replacement. See:
http://support.apple.com/kb/TS2948
If you believe that your service center incorrectly evaluated your MacBook Air and hence incorrectly refused service, contact Apple Support and discuss the issue with them. You can find the phone number for Apple Support in Vietnam here:
http://support.apple.com/kb/HE57
Regards.
MBA (Mid 2009) broken hinges but don't replaced from Premium Service.
