HT201270: Update your carrier settings on your iPhone or iPad
Learn about Update your carrier settings on your iPhone or iPad
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All replies
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Helpful answers
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May 16, 2012 2:43 PM in response to Sithman00by paulcb,Standard troubleshooting...
- Try a reset by pressing the home and sleep buttons until you see the Apple logo, ignoring the slider. Takes about 5-15 secs of button holding and you won't lose any data or settings.
- If still a problem restore from your backup.
- If still a problem restore as new, i.e. without your backup. See how it runs with nothing synced to it.
- If still a problem, it's likely a 3rd party app or a hardware issue.
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May 17, 2012 10:09 AM in response to Sithman00by danib62,★HelpfulI've had the same problem as you. My battery life has been terrible since the Verizon carrier update.
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May 17, 2012 10:14 AM in response to paulcbby Sithman00,I tried resetting but it doesn't do anything. I haven't tried restoring from a backup yet. I will try later today and post my results.
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May 17, 2012 12:00 PM in response to Sithman00by danib62,I just spoke with apple on the phone and they told me to reset my settings and give it a few days and then call back if the battery life is still bad. I'll keep you guys posted.
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May 17, 2012 12:06 PM in response to danib62by danib62,I should list my unsuccesful steps I took before calling apple:
- downloaded a new PRL through *228
- killed all my open apps
- ran my battery down all the way to 0 and then fully recharged to 100 overnight
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May 22, 2012 5:26 PM in response to danib62by danib62,Figured I'd give an update. I reset all my settings and the battery life got slightly better but is still pretty awful. I just got off the phone with AppleCare and this time they told me to do a full a restore, which I'm in the middle of doing now. I'll let you guys know if this works but I don't have a good feeling about it.
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May 22, 2012 7:29 PM in response to danib62by danib62,So now after performing the restore it seems that the carrier update was undone because now when I plug in to iTunes it asks me to update the carrier settings and I decline. Hopefully my battery life will be back to normal now.