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My IPhone stopped working right after I did the most current update, yesterday.  The screen has a picture of the usb cord, pointing towards the ITunes logo. I cannot use the phone at all.  I have tried turning it off and on.ITunes won't recognize device

983 Views 13 Replies Latest reply: Jul 5, 2012 11:48 PM by tpearsall RSS
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May 16, 2012 3:41 PM

Hi there,


Can someone please help.  My IPhoneS stopped working right after I did the latest update which was yesterday.  Now, the phone does not work at all.  When turned on, the screen shows a picture of USB cable pointing to the ITunes logo.  I have tried just about everything, and cannot get it working. It's like it is frozon.  My ITunes does not recognize my device.  Cannot dial out either. I desperately need to get it working.  Can someone please help me. 


Thanking you in advance for your help.  :-)

iPhone 4S, Windows XP, How can I fix this? Please help.


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