13 Replies Latest reply: Jul 5, 2012 11:48 PM by tpearsall
ILG8 Level 1 Level 1 (0 points)

Hi there,


Can someone please help.  My IPhoneS stopped working right after I did the latest update which was yesterday.  Now, the phone does not work at all.  When turned on, the screen shows a picture of USB cable pointing to the ITunes logo.  I have tried just about everything, and cannot get it working. It's like it is frozon.  My ITunes does not recognize my device.  Cannot dial out either. I desperately need to get it working.  Can someone please help me. 


Thanking you in advance for your help.  :-)

iPhone 4S, Windows XP, How can I fix this? Please help.