Skip navigation

My IPhone stopped working right after I did the most current update, yesterday.  The screen has a picture of the usb cord, pointing towards the ITunes logo. I cannot use the phone at all.  I have tried turning it off and on.ITunes won't recognize device

983 Views 13 Replies Latest reply: Jul 5, 2012 11:48 PM by tpearsall RSS
ILG8 Calculating status...
Currently Being Moderated
May 16, 2012 3:41 PM

Hi there,

 

Can someone please help.  My IPhoneS stopped working right after I did the latest update which was yesterday.  Now, the phone does not work at all.  When turned on, the screen shows a picture of USB cable pointing to the ITunes logo.  I have tried just about everything, and cannot get it working. It's like it is frozon.  My ITunes does not recognize my device.  Cannot dial out either. I desperately need to get it working.  Can someone please help me. 

 

Thanking you in advance for your help.  :-)

iPhone 4S, Windows XP, How can I fix this? Please help.

Actions

More Like This

  • Retrieving data ...

Bookmarked By (0)

Legend

  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.