1 5 6 7 8 9 Previous Next 133 Replies Latest reply: Sep 30, 2012 1:11 PM by ethan397 Go to original post Branched to a new discussion.
  • 120. Re: Icloud account just got hacked
    Furianz Level 1 Level 1 (0 points)

    This is what I get when I go to the "Bug Report" :

     

    You must be a registered Apple Developer to file bugs via Bug Reporter.
    Register at http://developer.apple.com/programs/register/
      devbugs@apple.com.

     

    Is there otherway to report an iCloud issue to Apple ? All I have tried lead nowhere... it's a 'let the customer be lost' labyrinth...

     

    Have been hacked this Saturday 06/02/2012

     

    Why Apple try to cover the fire instead of letting its customers know about the issues so they can protect themselves ?! As obviously those problems occurs from the beginning of the year !

     

    Or at least tell their customer iCloud is not securised, use it at your own risk !

  • 121. Re: Icloud account just got hacked
    etresoft Level 7 Level 7 (24,270 points)

    Furianz wrote:

     

    This is what I get when I go to the "Bug Report" :

     

    You must be a registered Apple Developer to file bugs via Bug Reporter.
    Register at http://developer.apple.com/programs/register/
      devbugs@apple.com.

     

    That is because you are not a developer.

     

    Is there otherway to report an iCloud issue to Apple ?

     

    http://www.apple.com/support/contact/

     

    Have been hacked this Saturday 06/02/2012

     

    Why Apple try to cover the fire instead of letting its customers know about the issues so they can protect themselves ?! As obviously those problems occurs from the beginning of the year !

     

    Or at least tell their customer iCloud is not securised, use it at your own risk !

    Apple has more iCloud customers than most countries have people. If you have had unauthorized access to your iCloud account, then you need to contact Apple to get it fixed. The simple fact that this question doesn't have 132 pages means that iCloud is perfectly secure.

  • 122. Re: Icloud account just got hacked
    Marisa C. Level 1 Level 1 (0 points)

    We have just had the same problem except it wasn't the mac.com account that was hacked it was our synched yahoo.com account (which we synched to our mac.com account at apple's security prompt several days ago when going to buy music on itunes).  We downloaded Lion Sunday night and moved to iCloud Monday morning.  Almost immediately it seems that not just our contacts, but every single address in our inbox, sent mail, or saved folder received a spam message from us.  Looking at the time/date stamp on the mail failure reports we received back in the in box, the messages were sent from our yahoo account within 30 minutes of moving to icloud.  This is the first time we have ever been hacked.  We only have 1 MacBook Pro and use wifi. Downloaded iantivirus from applications, it didn't find anything in files or hard drive. This is very disappointing since we have been putting off moving to iCloud because of the other reports that Lion would erase everything on our hardrive (it did not).

  • 123. Re: Icloud account just got hacked
    MadMacs0 Level 4 Level 4 (3,735 points)

    Marisa C. wrote:

     

    Downloaded iantivirus from applications, it didn't find anything in files or hard drive.

    I'm convinced this isn't an OS X malware issue, but you should know that there are two different iAntivirus applications out there.  The one from PCTools has not been updated in over two years so it's not much use these days. If it's the new one from Symantec, available from the AppStore, it's brand new and getting mixed reviews so far, but should at least be up-to-date.

  • 124. Re: Icloud account just got hacked
    Velcr0 Level 1 Level 1 (0 points)

    Weird, I had my problems after I downloaded some apps to organize my contacts.  As part of the process, my contacts were pushed to the cloud.  Within 12 hours they were getting spam from me.  I wonder if there's an issue with security when transferring to the cloud.

  • 125. Re: Icloud account just got hacked
    TangerineTurtle Level 1 Level 1 (0 points)

    The spam email below is showing up in my sent folder.  Do you have any ideas? 

    ..

    ..

    Screen Shot 2012-06-28 at 1.38.16 PM.png

  • 126. Re: Icloud account just got hacked
    TangerineTurtle Level 1 Level 1 (0 points)

    And now my mail server isn't verified???  Any advice is greatly appreciated. 

     

    Screen Shot 2012-06-28 at 1.43.53 PM.png

  • 127. Re: Icloud account just got hacked
    MadMacs0 Level 4 Level 4 (3,735 points)

    TangerineTurtle wrote:

     

    And now my mail server isn't verified???  Any advice is greatly appreciated.

    smtp.mac.com is not a valid iCloud address. See iCloud: Mail server information.

  • 128. Re: Icloud account just got hacked
    Riddochs Level 1 Level 1 (0 points)

    This is not an Apple specific problem. This happened to my Hotmail account a few days ago. Spam emails were sent to ALL contacts in Hotmail address book. I have other contacts in my Hotmail account that are not in my address book and no spam was sent to them. It looks as though someone has access to my Hotmail address book. I did all the usual things, changed passwords etc but I dont think anyone has access to my account... just the address book. So I exported all contacts to a word file and deleted the Hotmail address book. This also happened recently to my girlfriends Gmail account.

     

    So as we can see this is not a problem specific to iCloud mail or Apple. These spamers are somehow getting hold op peoples address book contacts.

     

    My plan of action now is not to store my contacts anywhere online but just store them localy on my computer.

  • 129. Re: Icloud account just got hacked
    eagleandfox Level 1 Level 1 (0 points)

    This has happened multiple times now since synching my MSN account with iCloud.  I've changed my password on my MSN account and have removed all contacts from the MSN account after the first time, so I can only assume this is from iCloud?  I am not sure what else to do?!

  • 130. Re: Icloud account just got hacked
    Ben Ralston Level 1 Level 1 (0 points)

    It's from iCloud.

     

    Change your password - make it very long, number and letters, lower and upper case.

     

    Then you'll be fine.

     

    Contact Apple and tell them to sort it out.

  • 131. Re: Icloud account just got hacked
    eagleandfox Level 1 Level 1 (0 points)

    Thank you.

  • 132. Re: Icloud account just got hacked
    LouisinMexico Level 1 Level 1 (0 points)

    On July 26 - Looks like my/our iCloud account has been compromised. I have a problem related to our Mac computers and use of iCloud that links all of our Apple/Mac equipment.  It appears that almost every entry in our Address Book of a clearly financial nature - banks, credit cards, some on-line store accounts ( like Amazon ), etc. - has simply disappeared from our Address Books on both my MacBookPro and our iMac, from one day to the other, and only financial-related, not all the others entries.

    ...but curiously NOT from the Address Books on our two iPhones and one iPad, that, in principle, are linked to the computers via the iCloud??

     

    Yes, we have changed all our usernames and passwords and checked that there has been no unauthorized activity on our accounts AND have removed all sensitive information from the Address Book. No unauthorized activity appears to have taken place, nor have any person's info disappeared.

     

    However, we - and a Mac technician we know - are mystified as to how someone...or some hacking process...could just "cherry pick" only financial information from our Address Book.

     

    We reach out to you to see whether anyone has any ideas, or suggestions...perhaps this has happened to someone you know, or someone knows of a Mac User Group that may be able to give info/advice.

  • 133. Re: Icloud account just got hacked
    ethan397 Level 1 Level 1 (0 points)

    I don't use my iCloud email address although I have one. I logged in today by going to icloud.com.  Surprisingly, I had 10+ emails in my inbox including one out of office reply from my friend's work email address.  The rest were delivery failure notifications from postmaster@mac.com.  Every received email was from May 17, 2012.  When I looked at those delivery failure emails, they all contained email addresses I recognized.

     

    When I went to the Sent Mail folder, I had a ton of emails with content such as "Make money with an internet connection from anywhere in the world [with a link]."  They were sent to email addresses that are in my iCloud Contacts.  Here's the header from one of the sent emails:

     

    To:

    [REDACTED]

    From:

    [REDACTED]

    Subject:

    Re:hello!

    Date:

    17 2012 10:49:05

    X-Mailer:

    MobileMe Mail (1J25+8525)

    X-Originating-IP:

    [79.116.50.113]

    Message-id:

    [REDACTED]

    Content-Type:

    [REDACTED]

    MIME-Version:

    1.0

     

    The originating IP address of 79.116.50.113 appears to be from Bucharest, Romania (I live in California).

     

    Someone obviously gained access to my iCloud account and sent out spam to addresses in my iCloud Contacts. (i.e., it wasn't email spoofing)  It looks like a lot of people had the exact same problem occur on or around May 17, 2012.  I see a C|Net article on this as well (http://reviews.cnet.com/8301-13727_7-57436244-263/icloud-hacked-or-is-it-simply- spam/?tag=txt;title).

     

    Was there any response from Apple regarding this issue since then?

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