I have about 20 gigs of emails- over 20,000 messages- in 20 Windows XP Outlook Express email folders I'll want on a Mac Mini I plan to buy. I'm bothered that you say "The team didn't transfer the .dbx files from myPC as requested."... and you had to buy extra software for $50 to do this...
If the Apple FAQ link http://www.apple.com/why-mac/faq/#move is to be believed, with Apple one to one, they'll transfer my files for me.
Did you pay for the apple one to one and they didn't actually transfer your complete Outlook Express email folders for you?
It seems to me transferring email files - even tens of thousands of them- is a reasonable request and shouldn't be such a big problem. But it seems like their website beats around the bush when I search this- they mention using an "Ethernet cable" like it's as simple as plugging in a magical USB cable from my old PC to the new Mac mini - without needing a network hub...
Why shoud it be so much trouble just to find out how to transfer email files?
I appreciate any insight you can give me. I'm worn out with buyer's remorse from the last couple of new Windows computers I bought and what to avoid it with a new Mac mini.