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Disk Utility Error -60008

Hi:


I’ve used Disk Utilities awesome capabilities many times, but am now running into my first real problem.


I am trying to create a 100 GB new blank disk image, using the “Mac OS Extended (Journaled) option for format, 256-bit AES encryption, a single partition-Apple Partition Map, and Image Format as read/write disk image.


When I implement this, it asks for the AES password then repeatedly crashes, albeit in slightly different ways each time. The most informative was a Unable to create “filename.dmg” (error -60008) message. I can’t find anything explanatory about this in Google


I’m wondering if this has something to do with my upgrade to Lion (OS 10.7.4) yesterday from Snow Leopard.


This error occurs on both my home and work iMacs. It seems to reliably occur about 1/2 way through typing in my password. The error occurs whether I use 128 or 256 AES encryption.


There is more than adequate space on the hard drive I am attempting to place this image on. Disk Utility is version 12.1.1 (353) and all is running on a 2.66 GHz Intel Core i5 iMac.


Any advice would be greatly appreciated! Thank you

Posted on May 17, 2012 3:54 AM

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Posted on May 17, 2012 11:03 AM

That error code usually indicates that you're trying to do this from a non-admin account. Do a google search for error 60008 and peruse the hits.

11 replies

May 21, 2012 11:58 AM in response to baltwo

Interesting. Thanks for the info.


Under the recent Lion upgrade, my iMac's permissions pane now lists:

system (R&W)

wheel (Read Only)

everyone (Read only)


The external FW HD I am trying to write to lists:

admin (read only)

MyName (R&W)

staff (R&W)

everyone (read only)

Also, the "Ignore owndershop on this volume" box is checked.


I added MyName to my iMac's permissions list by hitting the "+" button in the left lower corner. Under "Users and Groups", where both "Administrators" and "MyName" are listed, I highlight "MyName" and click "Select", then changed "MyName" to R&W and finally used the little gear icon in the lower pane to apply to all enclosed items.


Unfortunately, even after all this, the result is identical. Any further suggestions from anyone would be greatly appreciated!

May 22, 2012 6:10 PM in response to CharPatton

Hello, I believe that's an authentication error, thinks your not an admin account. Might try this...


Safe Boot, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, move this folder to the Desktop for now...


/Users/YourUserName/Library/Preferences/ByHost /


reboot when it completes.


(Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive.)

May 22, 2012 6:29 PM in response to BDAqua

Great idea; thank you!


Two questions:


When you say "then highlight your drive" do you mean the external FW drive that I am trying to place the .dmg on?

What folder are you referring to when you say "move this folder to the Desktop for now"? Is it: { /Users/YourUserName/Library/Preferences/ByHost / } If so, do I move it back to where it came from when finished, or just trash it if this process works?


Much appreciated.

May 22, 2012 7:07 PM in response to CharPatton

You highlight the drive you want to perform the function on, in this case your boot drive.


Yes, the ByHost folder in your YourUserName/Library/Preferences/, we'll only move it back if need be, if moving it cures the problem we'll likely delete it, but can't tell how many settings are in it.


Or if you wish, a different test first...


To find out if it's system wide or user specific, try this...

Open System Preferences>Accounts, unlock the lock, click on the little plus icon, make a new admin account, log out & into the new account.

Does it work in the new account?

Lion changed Accounts to Users or something.

May 23, 2012 12:33 PM in response to BDAqua

Again, thanks for your help!


Here’s what I did:

1) In my account, I set up another administrator account

2) Logged out of my personal administrator account, then logged into the new SysAd account


Here’s what I found in the new administrator account:


Neither my internal hard drive, nor the two external hard drives showed up on the desktop.


I clicked on “Documents” in the dock to get a window. Here, again the internal HD did not show up.


1) The two external FW drives did show up this way

2) When I click on the various folders in the sidebar (Desktop, Downloads, Movie, Music, Pictures) I get a “the x folder cannot be opened cuz you do not have permissions” type error message.

3) Only “Applications” folder opened in the usual way from this approach.


When I go into Disk Utility in the SysAd account and try to create the .dmg in the usual fashion, I again get the -60008 error.


Thus, you seem to be spot on that there is something wrong with the permissions on my hard drive. But, how did this happen with the upgrade to Lion? More importantly, how do I fix it and get my permissions back to a normal state?


Much appreciated!

May 23, 2012 7:23 PM in response to CharPatton

More info in this sleuthing problem:


Setting up another System Administrator account on my home iMac yielded the same results; thus, I'm thinking that it was the upgrade to Lion that did something systemic to Disk Utility and/or permissions, since the results are identical on two totally different machines.


I then followed your advice about Safe Booting, removing /Users/YourUserName/Library/Preferences/ByHost /, and repairing permissions. ByHost folder went from 160 items in the old (now on the Desktop) version, to 20 items in the new version in the Library. I rebooted and unfortunately had the exact same problem!!!


What next? This is so frustrating. Thanks again!

May 24, 2012 8:05 AM in response to CharPatton

It gets even more interesting:


Disk Utility successfully creates disk images on all 3 of my computers (internally and on external FW drives) if I do not use encryption; but, if I use 128 or 256 bit AES encryption, the error is reproducible on all 3 of my computers.


The -60008 error occurs independent of whether the image format is "read/write disk image", "sparse disk image", or "sparse bundle disk image"; the one common factor is that all of these function as promised if there is no encryption, but that turning on encryption reliably produces this error on all 3 machines.


Thus, I'm wondering if all this permission stuff (which I freely admit I understand not at all) is a bit of a red herring.


So, bottom-line, how does one use Lion to successfully create a 256 bit AES encrypted disk image?

May 27, 2012 8:25 AM in response to CharPatton

A fascinating random discovery: whether in Safe Boot mode or normal, the AES enryption process works for short passwords, but not for longer ones. Somewhere around 13 or 14 character long PWs (somewhat irreproducible), the process quits working and instead gives the -60008 error message.


This sounds like a deep level programming bug that can only be fixed by Apple. In the mean-time, does anyone have ideas/recommendations for OEM encryption programs to create encrypted disk images? Years ago I used PGP, but their customer support for Macs was less than optimal. I hate to give up Apple's AES encryption program since it was so elegant and worked on any Mac, but given these difficulties would appreciate thots on possible replacements.


Much appreciated.

Disk Utility Error -60008

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