TS1453: Apple TV (1st generation): Troubleshooting Apple TV not recognized in iTunes

Learn about Apple TV (1st generation): Troubleshooting Apple TV not recognized in iTunes
Ken 1953

Q: Apple TV (1st Generation) no longer synching with iTunes

Since updating to OS X 10.7.4 I am no longer able to synch my Apple TV with iTunes on my 21.5" iMac.  The Apple TV appears on the list of devices in iTunes and is connected to the internet, but it will not synch with iTunes on my computer.  Also since the update I am no longer able to wirelessly print files and can only print by connecting my printer cable.  Looking at the community pages I suspect the problem lies with Bonjour and this may have been affected by the update.  Has anyone experienced similar problems, or can you offer help to overcome this frustrating issue?

 

Kenny 1953

Apple TV, Mac OS X (10.7.4)

Posted on May 17, 2012 3:58 AM

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Q: Apple TV (1st Generation) no longer synching with iTunes

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  • by Winston Churchill,

    Winston Churchill Winston Churchill May 17, 2012 4:30 AM in response to Ken 1953
    Level 10 (104,073 points)
    Apple TV
    May 17, 2012 4:30 AM in response to Ken 1953

    Have you tried the following:

     

    Navigate to Settings > Computers > Your Library on the Apple TV, you may be told you will lose all synced content, but you can sync it back afterwards, you won't lose any purchased content that has yet to be transferred. Then select Settings > Computers > Connect To iTunes, note the passcode that appears on screen, click on the device in iTunes and enter the passcode when prompted.

     

  • by Ken 1953,

    Ken 1953 Ken 1953 May 17, 2012 4:48 AM in response to Winston Churchill
    Level 1 (0 points)
    May 17, 2012 4:48 AM in response to Winston Churchill

    Thanks for your response.  I have tried what you suggested, but the problem is not resolved.

    Ken 1953