I have to restart iTunes every day to access my home sharing on my Apple tv

I have to restart iTunes every day to access my home sharing on my Apple tv, Apple had me turn off the firewall on my computer that did not help This happens on all my 4 Apple TV's only 2 are wireless but it mainly happens on my wired Apple TV's. the rest of my network works fine

iMac, Mac OS X (10.7.4)

Posted on May 17, 2012 11:33 AM

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80 replies

Jun 24, 2012 3:57 AM in response to DERISCO

Same problem here - I've been using iTunes sharing for years and its worked great - now I have this problem and its making my wife and kids crazy. They have come to rely on this for video.


I called Apple yesterday and they tried to tell me that it had something to do with my router - I reset it and continue to have the same problems.


David

Jun 30, 2012 5:47 PM in response to alecksjaycubs

I have a similar setup:


Late 2011 27" iMac, Lion 10.7.4, iTunes 10.6.3, ~2 TB of music, TV and movies

1x 2nd gen AppleTV, 1x 3rd gen AppleTV, static IP.

All hard wired with CAT6 ethernet, AppleTVs with DHCP.

4x Airport Express w/ direct attached speakers, Static IP addresses.


About 3-4 months ago, iTunes would stop responding to the AppleTVs and any Remote app on 2x iPhones and 2x iPads after around 6-8 hours. Would have to restart iTunes in order to get it working. This includes just playing music over remote Airport Express to powered speakers.


I changed both the AppleTVs to never sleep and just turn off the TV instead, and I have >24 hours with no hangups. Seems to work. Great work on isolating and identifying the issues.

Jul 2, 2012 7:13 PM in response to MonkeyBoy87

If you do a netstat -a, you will see more than 100 connections. iTunes stops accepting more than 100. What fixed my problem is setting the ATVs to wifi, instead of wired. I think it forces the extra connections closed. No problems in a week! I also turned off ipv6, but not sure if that contributed to the workaround. I can't believe how many hours I wasted on this crappy software bug...

Jul 24, 2012 9:40 AM in response to DERISCO

Is everyone using apple TV 3 or 2? I have 3 Apple TV 2 boxes and I wasn't having any issues. I upgraded two of them to the Apple TV 3. Right after doing so I have to restart iTunes nearly every single time I want to stream anything from my computer. I decided to switch back to the Apple TV 2's until Apple decides to fix the stutter issues with the Apple TV 3 (all movies stutter until completely buffered, home movies taken on iphone 4s are basically unwatchable streaming from new iPad until fully buffered). Anyway.. I switched back to the Apple TV 2 and it seems the issue of having to reset iTunes has gone away with along with the Apple TV 3. Its funny because all my bluray movies that I've ripped in 1080p play just fine on the Apple TV 2 now, which is why I dropped 200$ on the Apple TV 3s to begin with. Fix this crap already Apple!!! Its been going on too long.

Jul 24, 2012 10:00 AM in response to alecksjaycubs

I switched back to my apple tv 2 until apple fixes the stuttering issues with the apple tv 3. Not having to restart iTunes is just a bonus. With the apple tv 3 right now all my movies stutter until they are fully buffered. My network is hardwired 1Gb so there is no issue there. And of course all I have to do is swap the boxes to make the problem come or go. It's definitely the new apple tv. You would think a bug like this would not be allowed to persist for so long but it's pretty well documented on this forum. I love my apple tv but v3 will have to stay in the box until there is a firmware fix.

Jul 24, 2012 12:41 PM in response to th3r3ds0x

The hardwired connection prevents the connections to reset, when it goes into sleep mode. Use wifi, or set it to not go to sleep, and it should fix your problem. It all goes back to a max of 100 connection max, and an inability to release the connections. I have noticed the stuttering on my atv3, when the number connections gets high.


Apple has been pretty poor in responding to bugs lately. This shocks me, and lets me know that I should wait to adopt the next version of OSX.


I miss Steve...

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I have to restart iTunes every day to access my home sharing on my Apple tv

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