DERISCO

Q: I have to restart iTunes every day to access my home sharing on my Apple tv

I have to restart iTunes every day to access my home sharing on my Apple tv, Apple had me turn off the firewall on my computer that did not help This happens on all my 4 Apple TV's only 2 are wireless but it mainly happens on my wired Apple TV's. the rest of my network works fine

iMac, Mac OS X (10.7.4)

Posted on May 17, 2012 11:33 AM

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Q: I have to restart iTunes every day to access my home sharing on my Apple tv

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  • by SilverSevens,

    SilverSevens SilverSevens Sep 15, 2012 5:37 PM in response to spiffing
    Level 1 (0 points)
    Sep 15, 2012 5:37 PM in response to spiffing

    spiffing: Yes, we agree. Glad that you can chugg along on the no sleep option. It's practically passe on my system now.

  • by warrick,

    warrick warrick Sep 16, 2012 5:31 AM in response to DERISCO
    Level 1 (0 points)
    Sep 16, 2012 5:31 AM in response to DERISCO

    Just want to add my vote that this needs to be fixed. I have a similar configuration:

    - iMac 27" 2011

    - 2x AppleTV 3rd Generation connected via LAN

     

    I'm trying the disabled sleep mode for now although I don't like this solution very much.

  • by SilverSevens,

    SilverSevens SilverSevens Sep 16, 2012 7:54 AM in response to warrick
    Level 1 (0 points)
    Sep 16, 2012 7:54 AM in response to warrick

    Warrick: We all wish it would just work the way it's supposed to. I've been on no sleep for so long that I just don't notice it. Place the unit on some black n white menu page when you're done. Next best thing to sleep. Though I know it isn't quite the same.

  • by Dwayne Sinclair,

    Dwayne Sinclair Dwayne Sinclair Sep 16, 2012 8:25 AM in response to DERISCO
    Level 4 (1,280 points)
    Sep 16, 2012 8:25 AM in response to DERISCO

    Same issue for me 10.8.1 and ATV3 this issue has been ongoing for 6+ months... Restart iTunes every day. I have disabled sleep to see if this helps. All hardwired connections.

  • by SilverSevens,

    SilverSevens SilverSevens Sep 16, 2012 8:28 AM in response to Dwayne Sinclair
    Level 1 (0 points)
    Sep 16, 2012 8:28 AM in response to Dwayne Sinclair

    Dwayne: We believe it's  the right move. hopefully the next IOS or ATV update will address the issue. Wishful thinking, I know.

  • by Dwayne Sinclair,

    Dwayne Sinclair Dwayne Sinclair Sep 16, 2012 8:30 AM in response to SilverSevens
    Level 4 (1,280 points)
    Sep 16, 2012 8:30 AM in response to SilverSevens

    Thanks -  Can't beleive its been going on for so long without a resolution.

  • by SilverSevens,

    SilverSevens SilverSevens Sep 16, 2012 8:36 AM in response to Dwayne Sinclair
    Level 1 (0 points)
    Sep 16, 2012 8:36 AM in response to Dwayne Sinclair

    The negative effects of not having a DIRECT channel to apple engineers. We wish we knew someone who did.

  • by zombielunchbox,

    zombielunchbox zombielunchbox Sep 18, 2012 2:58 PM in response to New Jersey Jason
    Level 1 (0 points)
    Sep 18, 2012 2:58 PM in response to New Jersey Jason

    That's a really clever hack. Just implemented it myself. I like being able to restart iTunes via email!

     

    I have this problem too (Mountain Lion, iTunes 10.7, four ATV3's) and the only way I was able to actually fix it was to set all of them to never sleep.

     

    Before the change:

     

    netstat -an | grep 3689 | grep EST | wc -l

    99

     

    After the change:

    netstat -an | grep 3689 | grep EST | wc -l

    11

     

    No more iTunes hiccups. I hope they fix it in iTunes 11

  • by Glyn Harper,

    Glyn Harper Glyn Harper Sep 19, 2012 1:47 AM in response to zombielunchbox
    Level 1 (0 points)
    Sep 19, 2012 1:47 AM in response to zombielunchbox

    Turning sleep mode off makes no difference for me. Mine will disconnect mid film sometimes.

    It seems related to the sleep mode on my iMac. when I press a key on it to wake it up, then Apple TV starts working fine. It's like the Apple TV isn't waking the iMac up properly into it's low power streaming state.

    This only happened recently though. Well, just before Lion came out actually.

    I've noticed a few other things go a bit strange as well. Handbrake used to be fine if you left it converting a load of films. you'd come back a few hours later and they'd all be done. Now, it stops as soon as the iMac goes into sleep mode.

    So, I'm wondering if Apple have tweaked the 'low power' state where our Macs are meant to continue working, but don't anymore.

  • by whateverbc,

    whateverbc whateverbc Sep 20, 2012 9:08 AM in response to Dwayne Sinclair
    Level 1 (0 points)
    Sep 20, 2012 9:08 AM in response to Dwayne Sinclair

    Now, is apple aware of this problem? Are they trying to fix it? Have they even acknowledged the problem or are they ignoring it? It really is up to the company to fix the problems with there products.

  • by Matt Kulka,

    Matt Kulka Matt Kulka Sep 24, 2012 9:11 PM in response to whateverbc
    Level 1 (110 points)
    Sep 24, 2012 9:11 PM in response to whateverbc

    Super disappointing that this has gone on as long as it has and no official responses or fixes.

     

    This is a prime example of internal politics at play. I'm pretty sure this problem still exists because the necessary teams aren't talking to each other: the iTunes team and the Apple TV team. Each one probably blames the other and this could get fixed with a few hours of both teams time I'm sure.

     

    All speculation of course but it's so frustrating that this issue has persisted through numerous iOS, OS X and iTunes versions.

  • by spiffing,

    spiffing spiffing Sep 25, 2012 10:52 AM in response to DERISCO
    Level 1 (5 points)
    Sep 25, 2012 10:52 AM in response to DERISCO

    Looks like the issue has been fixed in the latest ATV firmware! Standby and ethernet here with no iTunes sharing or Remote App problems anymore.

     

     

  • by Matt Kulka,

    Matt Kulka Matt Kulka Sep 25, 2012 10:57 AM in response to spiffing
    Level 1 (110 points)
    Sep 25, 2012 10:57 AM in response to spiffing

    I didn't restart my iTunes yesterday, ATV couldn't load Home Share on FW 5.0.1. I upgraded ATV to 5.1 and it still couldn't load the Home Share. Restarted iTunes and it did.

     

    So problem persists in 5.1. Give it a few days to before you call it fixed.

  • by FreoDreamGuy,

    FreoDreamGuy FreoDreamGuy Nov 10, 2012 7:27 PM in response to DERISCO
    Level 1 (0 points)
    Nov 10, 2012 7:27 PM in response to DERISCO

    Greetings,

     

    Just chipping in to say I have the same issue. I'm running iTunes on a Windows 7 Ultimate 64-bit box, streaming over WiFi via a Airport / Timecapsule. Being an IT guy everything is latest generation / firmware / patched. Basically the Apple TV stops streaming content from the PC betwen each episode of Breaking Bad (we're having a mammoth catch up session). I have to head off to the PC, turn off home sharing and turn it on again, and then voila! Very annoying.

     

    I've set the Apple TV to never sleep now, will see if it makes a difference.

     

    Really hoping the 'November' release of iTunes is more stable...

     

    Cheers,

    Guy.

  • by Vignus 55,

    Vignus 55 Vignus 55 Nov 10, 2012 9:12 PM in response to FreoDreamGuy
    Level 1 (5 points)
    Nov 10, 2012 9:12 PM in response to FreoDreamGuy

    I'm having all sort of issues with Home Share too. Considering that there has never been any acknowledgement on this issue form Apple, as far as I know, I very much doubt that it will be fixed with iTunes next version.

     

    My fix - which works flawlessy - has been to move away from iTunes.

     

    Vignus

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