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safari slow video download

1156 Views 4 Replies Latest reply: May 19, 2012 1:26 PM by Chris Canaday RSS
Chris Canaday Calculating status...
Currently Being Moderated
May 17, 2012 11:37 AM

I have been having a problem with slow video downloads in Safari for months now.  If I try to play a Youtube video, I can use the Develop menu to open the page in Chrome and watch the video, and when I return to Safari, it won't even have started playing yet.  I have done all of the usual stuff like deleting the plist file, reset Safari, make sure I'm not on the HTML5 trial at Youtube, etc.  Speed tests show that my download speed is close to 3 MB/sec.  Also, it is not limited to Youtube, almos all video acts this way.  Any suggestions?

  • Carolyn Samit Level 10 Level 10 (83,980 points)
    Currently Being Moderated
    May 17, 2012 12:22 PM (in response to Chris Canaday)

    HI Chrsi...


    Speed tests show that my download speed is close to 3 MB/sec.


    That's a pretty slow internet connection, especially for streaming YouTube content. You may not be able to view YouTube video due to such a slow connection, but try the folllowing anyway.


    Most YouTube content requires the Flash plugin...  try troubleshooting.


    First, uninstall the Flash plugin then reinstall new >  Troubleshoot Flash Player | Mac OS


    Launch Safari From your Safari menu bar click Safari > Empty Cache


    Now try a video.


    BTW... if you have the ClickToFlash extension installed, that can prevent Flash based video from streaming. It can also be installed as a plugin in /Library/Internet-Plug-Ins.


    And check to see if Safari is running in 32 bit mode. Right or control click the Safari icon in your Applications folder then click Get Info. If the box next to:  Open in 32 bit mode  is selected, deselect, quit then relaunch Safari.





    Helps to tell us which Mac OS X you have installed and in this case, which version of Safari. 

  • Carolyn Samit Level 10 Level 10 (83,980 points)
    Currently Being Moderated
    May 17, 2012 3:56 PM (in response to Chris Canaday)

    Definitely time to switch to a broadband connection.


    I also notice that if I use Safari for more than a few hours, it begins to slow down


    Empty the Safari cache more often.


    Chris ... how much free space on the startup disk?


    Right or control click the MacintoshHD icon. Click Get Info. In the Get Info window you will see Capacity and Available. Make sure there's a minimum of 15% free disk space.


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