TS1337: Mac OS X 10.5: Time Machine - "The backup volume could not be found" alert

Learn about Mac OS X 10.5: Time Machine - "The backup volume could not be found" alert
SharonLee123

Q: I don't see [Preferences] or [Change Disk] when I click on Time Machine

I need to change my backup volume for Time Machine. But I don't see [Preferences] or [Change Disk] when I click on Time Machine from the System Preferences.

iMac, Mac OS X (10.6.8)

Posted on May 17, 2012 12:05 PM

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Q: I don't see [Preferences] or [Change Disk] when I click on Time Machine

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  • by BDAqua,

    BDAqua BDAqua May 17, 2012 12:29 PM in response to SharonLee123
    Level 10 (123,920 points)
    May 17, 2012 12:29 PM in response to SharonLee123

    Hello,

     

    Have you tried turning OFF TM 1st?

  • by SharonLee123,

    SharonLee123 SharonLee123 May 17, 2012 2:15 PM in response to BDAqua
    Level 1 (0 points)
    May 17, 2012 2:15 PM in response to BDAqua

    Yes, samething. Where is the [Preferences]? Upper top, lower, etc? I'm not a MAC person so I maybe missing a silly little symbol or something. Thanks for your help. Sharon

  • by jue3107,

    jue3107 jue3107 May 17, 2012 2:44 PM in response to SharonLee123
    Level 1 (10 points)
    May 17, 2012 2:44 PM in response to SharonLee123

    Don't know if it helps, but TM usually looks like this when viewed through either the button at the top right of your screen or through system preferences. Are you seeing a different view?

     


    screenshot_02.jpg

     

    edited to add: the button at the top right of the screen is to the left of the clock and looks like a circular arrow. There are no separate preferences, only the "change disk" and "options" that appear in the image above.

  • by SharonLee123,

    SharonLee123 SharonLee123 May 17, 2012 2:53 PM in response to jue3107
    Level 1 (0 points)
    May 17, 2012 2:53 PM in response to jue3107

    Yes, this is what I see..... but don't see [Preferences] on your print screen either ? Is it upper top, lower, etc? I'm not a MAC person so I maybe missing a silly little symbol or something. Thanks again for your help. Sharon

  • by jue3107,

    jue3107 jue3107 May 17, 2012 2:55 PM in response to SharonLee123
    Level 1 (10 points)
    May 17, 2012 2:55 PM in response to SharonLee123

    Sorry Sharon, there aren't any separate preferences, only the change disk and options that you can see on the image above. Have you got an external drive connected to your mac? If you have, and it's mounted on your desktop when you open TM, both of those two buttons should be clickable within TM. Change disk needs to be highlighted and then you can select your external hard drive in there.

  • by BDAqua,

    BDAqua BDAqua May 17, 2012 2:56 PM in response to SharonLee123
    Level 10 (123,920 points)
    May 17, 2012 2:56 PM in response to SharonLee123

    If you see that, unlock the lock by clicking on it & providing your Password

  • by SharonLee123,

    SharonLee123 SharonLee123 May 17, 2012 5:19 PM in response to jue3107
    Level 1 (0 points)
    May 17, 2012 5:19 PM in response to jue3107

    oh, i see one problem with my question. I'm looking for [change] from the [System Preference], [time machine]. but don't have that option once I open time machine because it's already backing up, but not the right folders, etc.

     

    So, how to I change the folders to backup?

     

    And yes, i can unlock the lock by clicking on it & providing your Password

  • by BDAqua,

    BDAqua BDAqua May 17, 2012 5:24 PM in response to SharonLee123
    Level 10 (123,920 points)
    May 17, 2012 5:24 PM in response to SharonLee123

    Did you then click it to OFF?

  • by SharonLee123,

    SharonLee123 SharonLee123 May 17, 2012 5:32 PM in response to BDAqua
    Level 1 (0 points)
    May 17, 2012 5:32 PM in response to BDAqua

    Yes, I turned it OFF, still can't find the [change] option.

  • by SharonLee123,

    SharonLee123 SharonLee123 May 17, 2012 5:35 PM in response to SharonLee123
    Level 1 (0 points)
    May 17, 2012 5:35 PM in response to SharonLee123

    me again, On the image your have, I see the [option button] but above that I have something different than [change].

  • by Pondini,

    Pondini Pondini May 17, 2012 5:46 PM in response to SharonLee123
    Level 8 (38,747 points)
    May 17, 2012 5:46 PM in response to SharonLee123

    SharonLee123 wrote:

    . . .

    it's already backing up, but not the right folders, etc.

     

    So, how to I change the folders to backup?

     

    And yes, i can unlock the lock by clicking on it & providing your Password

    In your first post, you said you wanted to change the backup volume. That's the destination -- where the backups go.  When you unlock the TM Preferences window, the first button should say Change Disk or Select Backup Disk, depending on what version of OSX you're on (and of course will be different if you're not using English).

     

    But above, you seem to be saying it's not backing-up the right folders.  That's an entirely different thing.  Normally, Time Machine backs-up everything on your internal HD.  You can exclude things if you want.

     

    Please clarify what you're trying to do, or what isn't getting backed-up.

  • by SharonLee123,

    SharonLee123 SharonLee123 May 17, 2012 5:56 PM in response to Pondini
    Level 1 (0 points)
    May 17, 2012 5:56 PM in response to Pondini

    As I stated, I'm not a mac person, so sorry about that.

     

    It's currently backing up a sub folder onto an external drive (my backup drive). This is why I looking for [change].

     

    I am trying to backup everything on my data/application Drive, from the Root, so it gets everything on the drive.

     

    Thanks for your help,

    Sharon

  • by Pondini,

    Pondini Pondini May 17, 2012 6:09 PM in response to SharonLee123
    Level 8 (38,747 points)
    May 17, 2012 6:09 PM in response to SharonLee123

    SharonLee123 wrote:

     

    As I stated, I'm not a mac person, so sorry about that.

    Not a problem.  That's what we're here for. 

     

    It's currently backing up a sub folder onto an external drive (my backup drive). This is why I looking for [change].

     

    I am trying to backup everything on my data/application Drive, from the Root, so it gets everything on the drive.

    By default, Time Machine will back up your entire system.  If you're sure it's only backing up one folder, you (or someone) must have excluded all sorts of other things.  Click the Options button on the Preferences window to see the exclusion list.

     

    It should look something like this: 

     

    shapeimage_3.png

     

    But with lots and lots of exclusions.

     

     

    I suspect your whole Mac really is getting backed-up, but you're just not seeing them.  What you see in the "Star Wars" display depends on what's on your screen when you Enter Time Machine.   If you have a Finder window showing just that sub-folder, when you Enter Time Machine that's all you'll see. 

     

    If you start with a Finder window showing, say, your home folder, that's what you'll see in the "Star Wars" display.  If your Finder windows have sidebars, once in Time Machine you can select other things in the sidebar to display.

     

    You might want to review the Time Machine Tutorial, and perhaps browse Time Machine - Frequently Asked Question #15A.

     

    Don't hesitate to post back if you still have questions or problems.

  • by SharonLee123,

    SharonLee123 SharonLee123 May 17, 2012 6:24 PM in response to Pondini
    Level 1 (0 points)
    May 17, 2012 6:24 PM in response to Pondini

    I was not the one to initially set this up.

     

    I understand the "exclude option". There is only one entery and that's my BACKUP DRIVE.

     

    And I am not looking at the 'star wars' window. I saw that but I'm refering to the TM screen shoot you have listed above 2 hours ago.

     

    Went I goto my FINDER window, looked at my BACKUP DRIVE, within ALL directies, I only see files from the one old subfolder, I even did a seach on my BACKUP DRIVE to locate a document that I created weeks ago and discovered that my DOCUMENT folder is not even being backup, only that one old subfolder.

     

    I've read the reviews Time Machine Tutorial, and  Time Machine - Frequently Asked Question #15A. with no luck!

     

    So where do I go to change it so that it backups everything on my data/application Drive, from the Root (so it gets everything on the drive). Currently it is NOT, trust me! I verified this with someone else, whom is not currently  NOT availiable to help me.

     

    Thanks, Sharon

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