HT201412: If your iPhone, iPad, or iPod touch won't turn on

Learn about If your iPhone, iPad, or iPod touch won't turn on

smwchfc

Level 1 (0 points)

Q: phone is frozen, appple on screen cant turn off, no button works....help?

my phone is frozen, apple on screen

iPhone 4S

Posted on May 17, 2012 8:53 PM

I have this question too

Q: phone is frozen, appple on screen cant turn off, no button works....help?

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Helpful answers

by diesel vdub,

diesel vdub May 18, 2012 3:47 AM in response to smwchfc
Level 7 (22,030 points)

May 18, 2012 3:47 AM in response to smwchfc

Try a reset by pressing and holding the home and power buttons for 15-20 seconds.
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by MonicaPearson,

MonicaPearson Jul 5, 2014 4:56 PM in response to diesel vdub
Level 1 (0 points)

Jul 5, 2014 4:56 PM in response to diesel vdub

That worked. Thank you so much!!!!!
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