Logic Studio 2 installer freezes when upgrade license code entered on new MBP. Help?

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Level 1

4 points

Logic Studio 2 installer freezes when upgrade license code entered on new MBP. Help?

In attempting to install Logic 9 from a Logic Studio 2 upgrade disc the installer freezes, SBD, when I enter the code that came with the upgrade. I'm working with a new MBP (OS 10.7.4) so I can't install Logic 8 from that disc (PPC installer), and the old Emagic dongle doesn't help.

Has anyone figured out how to get around this?

Any clues for how to manage the install other than re-purchasing Logic 9 in the App Store welcome.

Posted on May 17, 2012 11:46 PM

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Answer 1

CCTM

Level 6

13,159 points

May 17, 2012 11:52 PM in response to dmm10

Hi

According to this, all you need is the original v8 serial number:

http://support.apple.com/kb/HT4384

"The previous version you're upgrading from does not need to be installed when installing the Logic Studio (2009) upgrade. All that is required is the previous version's serial number, or the XSKey if upgrading from Logic Pro, Logic Gold, or Logic Audio. (The XSKey plugs into a USB port and was used to authorize Logic Pro and Gold versions 5, 6, 7, and Logic Audio 5.)"

Are you sure you are entering the correct serials?

CCT

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Answer 2

dmm10 Author

Level 1

4 points

May 18, 2012 12:41 AM in response to CCTM

Thanks for the effort, CCTM.

I'm pretty confident the serial code I'm entering is identical to the one on the booklet that came in the box -which I also used for installing on my previous MBP. I've repeatedly entered and checked that code to no avail. I tested by entering variations of the code and they are immediately rejected.

I've run the installer with my XSKey plugged in with no change in the installer's behavior.

To be clear, the installer hangs with a Spinning Beach-ball of Death at the point of clicking to proceed from the serial entry form when the code has been entered. As such, there is no opportunity to enter the Logic Pro 8 serial code. (Although I did try entering that code in the serial entry form only to have it summarily rejected.)

I'm open to trying some permutation that I might not have thought of. Apple's instructions and net searches have proven useless so far.

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