roverton
Level 1 (0 points)

Q: MacBook pro screen is black

My MacBook pro screen is black,  not sure what to do?   Computer is about seven years old!

macbook pro, Mac OS X (10.5.1)

Posted on May 18, 2012 4:10 AM

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roverton

Q: MacBook pro screen is black

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  • by tjk,

    tjk tjk May 18, 2012 6:21 AM in response to roverton
    Level 7 (24,244 points)
    Mac OS X
    May 18, 2012 6:21 AM in response to roverton

    Hi r,

     

    You may have an issue with your GPU. Although it sounds like your machine is older than that and has the X1600, if by chance you have the 8600 GPU, bring the MBP to an Apple Store or AASP for free testing. If Apple's free test confirms the issue, repair is free. Read all about it here: http://support.apple.com/kb/TS2377

     

    There have been stories of, ummm, "uninformed" workers, so print out the article, familiarize yourself with it, and if you meet resistance, politely/firmly stand your ground and ask for someone higher up the food chain if need be. The GPU is part of the logic board, so "repairing" it means replacing the logic board (Some workers have tried to play word games, saying the logic board needed to be replaced so it wasn't a covered repair because it wasn't just the GPU. Grrrrrr!). Good luck!